Hr Administrator

Doocey Group; Tipton; On-site; GBP 60,000 - 80,000; Full time

Job description

The position of HR Administrator at Doocey Group offers an excellent opportunity to gain further experience in the HR field. The successful candidate will be essential in supporting both the HR Officer and the wider business throughout the employee life cycle in an efficient and performance-oriented manner. You will serve as the liaison between Payroll, HR, Supervisors, Managers, and employees, ensuring smooth communication and prompt resolution of requests and questions. In addition, providing critical administrative support across all aspects of our people processes and services.

The Role

• Being first point of contact for all queries from both inside and outside of the Company in relation to HR and payroll and deal with accordingly and within HR SLA’s.
• Supporting with overflow calls from reception team, always providing excellent customer service, and dealing with queries immediately.
• Ensuring timely maintenance of the HR and personal email inboxes and dealt with accordingly, within the HR SLA’s.
• Ensuring all HR trackers are kept up to date with all new information regarding any changes for current employees, new starters and leavers.
• Assist in on-boarding new starters and inductions.
• Ensuring Driver Check is kept up to date, chasing any licenses that have expired or are due to expire, adding new starters and removing leavers, following the Driver Check Process.
• Prepare contracts of Employment, amendments to Terms & Conditions and Offer Letters.
• Conduct right to work checks for employees.
• Coordinate training sessions, ensuring registers are completed and records are saved on file.
• Attend and participate in weekly HR meetings and take minutes to distribute to team following the meeting.
• Perform general office duties, such as filing, photocopying, and managing correspondence.

Technical Skills & Experience

• Confident, with strong interpersonal skills and the ability to liaise with managers at all levels within a business.
• Excellent verbal and written communication skills.
• Discretion and the ability to work with sensitive information/data while maintaining the highest levels of confidentiality.
• Ability to meet deadlines and respond positively to pressure.
• Administration experience preferred not essential.
• Ability to manage multiple workstreams and respond to urgent requests.
• Ability to work under pressure and in fast-paced environments.
• Good attention to detail.
• Time management.
• Interpersonal skills.
• Organisation skills.