HR Administrator

Job Summary

The HR Administrator is responsible for a variety of HR administrative duties supporting all our patient services. They play a vital part within the team and have ownership for the employee life cycle of our employees ensuring that new starters are added to the HR system, job changes are actioned, leavers are processed in a timely manner along with ensuring all the relevant documentation is checked, saved and sent. The HR Administrator proactively manages all HR queries across all communication channels and works with managers where necessary on escalations. The HR Administrator role provides a truly fantastic opportunity to build professional HR skills as the role provides the HR Team with crucial support across the HR spectrum including engagement, performance management, employee relations, projects and reporting.

Main duties of the job

• Be the first point of contact for phone and email queries, responding in a supportive and timely manner and escalating where necessary.
• Understand and manage the administration of a number of HR processes including DBS checks, maternity reporting, uploading of absence management, leavers processes and references.
• Provide administrative support to a range of HR projects, looking for improvements to our processes and procedures.
• Arrange meetings, panel hearings, job evaluation panels, booking venues, inviting attendees and printing papers.
• Provide administrative support such as minute taking when required.
• Update and maintain staff records, both manually and electronically.
• Ensure that all employees' personal files and relevant HR databases are maintained according to audit/ legislative requirements.
• Use initiative and judgement at all times and know when it is appropriate to escalate issues to the Senior HR Manager.
• Manage the Onboarding and leavers processes.
• Support the payroll team with HR queries.
• HR system management and data base reporting.
• Employee relations admin.
• Manage HR communications and escalate where appropriate.
• Ensure the correct authorisation has been obtained for all pay requests in line with operational procedures.
• Assist in providing advice and guidance on standard HR policies and procedures, terms and conditions of employment to managers and employees.

About Us

BGPA is a federation of all 43 Bromley practices working collaboratively to enhance the health and wellbeing of Bromley residents, covering over 350,000 patients, 100% of the Bromley population. BGPAs partner organisation is Bromley Education and Training Hub (BETH). BETH supports education, training and professional development across primary care in Bromley and beyond. BGPAs goals are to work strategically with Bromley practices to help secure the best services for patients whilst working together to support member practices in the challenges of a changing NHS. BGPA aims to improve the morale of general practice in Bromley by sharing expertise, services and supporting its workforce. BGPA will make a positive impact on medical services in Bromley by working closely with One Bromley Partners including NHS SEL ICB, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population.

Employer details

Employer name: Bromley GP Alliance Ltd
Address: Kelsey Park Farmhouse, 379 Croydon Road, Beckenham, BR3 3QL
Employer's website: https://bromleygpalliance.org/