HR Admin / Payroll Assistant

HR Admin / Payroll Assistant, Stoke-on-Trent

Client:

Location:

Stoke-on-Trent, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

147953440fbd

Job Views:

9

Posted:

02.04.2025

Expiry Date:

17.05.2025

Job Description:

HR Admin/Payroll Assistant
Your Role
The HR Assistant will be responsible for comprehensive HR administration and support services, covering tasks such as handling new hires, employee transfers, and departures. Additionally, they will maintain accurate employee records in the HR system, manage payroll administration, oversee the HR inbox, and provide general support to the HR team. The job holder’s primary focus will be on delivering exceptional service to internal customers, resolving HR and payroll enquiries promptly, and striving to meet or exceed performance metrics and service level agreements (SLAs).

Responsibilities

1. Ensuring payroll processes are executed accurately, on time, and in compliance with relevant regulations. You’ll work closely with the HR Services and Payroll Manager to achieve 100% accuracy.
2. Handling internal transfers, promotions, family leave requests, flexible working arrangements, and terminations. Your goal is to provide accurate and timely processing for these HR-related activities.
3. Facilitating a positive onboarding experience for internal movers and new joiners. This includes promptly updating the HR system for payroll purposes and ensuring compliance with right-to-work checks and vetting procedures.
4. Offering advice across the full HR spectrum, addressing enquiries from managers and colleagues. You’ll be a valuable resource for HR-related queries.
5. Efficiently managing the HR inbox, ensuring that all queries receive timely responses within the specified SLA (2 days).
6. Keeping employee files and HR system records accurate and up-to-date, adhering to processing requirements and GDPR guidelines.
7. Handling administrative tasks related to third-party providers and suppliers, including purchase orders and invoicing.
8. Creating HR reports and promptly addressing HR data requests as required.
9. Assisting the Learning and Development team with reporting and general administration tasks.
10. Undertaking or supporting projects based on business needs.
11. Identifying opportunities to drive efficiencies within HR and Payroll processes and actively contributing to service delivery improvements.

What You Need to Bring

1. CIPD Level 3
2. GCSE grade 6+ (or equivalent) in Maths and English
3. Familiarity with payroll and HR software systems, ensuring efficient management of employee data and processes.
4. Proficient in Microsoft Word, Outlook, PowerPoint, and Excel packages. These tools are essential for effective communication, document creation, and data analysis.
5. Excellent problem-solving abilities to address challenges and find practical solutions within HR and payroll contexts.
6. Strong organisational skills to manage tasks, prioritise work, and maintain efficiency.
7. Clear communication and interpersonal skills are crucial for collaborating with colleagues, managers, and external stakeholders.
8. Ability to work with Excel to manipulate data, create reports, and analyse information.
9. A desire to work collaboratively, contribute to team success, and exceed customer expectations.
10. Comfortable working under pressure and adjusting to changing workload requirements.
11. Experience handling sensitive information, with a good understanding of GDPR data protection legislation and records management principles.

Desirable Qualifications and Experience

1. Exposure to Employee Relations and Recruitment Activity
2. Familiarity with handling employee relations matters and participating in recruitment processes
3. Experience using iTrent HR and payroll software
4. Payroll qualification (advantageous)
5. Proficiency in iTrent streamlines payroll processes
6. Certificate in personnel practice

What’s in It for You

1. Earn £25,000 + DOE (with flexibility for considering different working arrangements).
2. Embrace an 80/20 hybrid work model, combining office and remote work for optimal flexibility.
3. Choose to buy or sell leave days, giving you greater control over your time off.
4. Celebrate your special day with a well-deserved day off!
5. Convenient access to on-site dining facilities.
6. Participate in fun and engaging company events.
7. Secure your future with a company-sponsored pension plan.
8. Support eco-friendly commuting options
9. Enjoy discounts on company products or services
10. Enhanced Maternity Leave
11. Enhanced Paternity Leave
12. Hassle-free parking facilities for employees.
13. Health & Wellbeing Programme
14. Life Insurance
15. On-Site Parking
16. Paid Volunteer Time
17. Refer talented individuals and earn rewards.
18. Support during illness or unexpected health challenges.

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Created on 02/04/2025 by TN United Kingdom