Housing Options Officer

Housing Options Officer

We are looking for a Housing Options Officer to work within a Local Authority based in Bournemouth! (Remote working)

Contract: 3 - 6 months initial contract with the view to being extended to an ongoing basis.

Salary: £23 - £30 per hour - may negotiate dependent on experience.

About the role:

• To assess the Council's housing duty to those applying for housing; as homeless or threatened with homelessness, in accordance with statute and Council policy and working procedures.
• As a member of a committed team, provide person centred housing options advice and support with a focus on preventing homelessness.
• Carry out wide ranging complex and sensitive meetings with vulnerable households, applying technical knowledge to assist and resolve housing needs where you can.
• To work in a multi-disciplinary environment, collaborating with specialist services & using your skills and knowledge, to respond to those with complex problems; including child protection, domestic abuse, adult safeguarding, mental health, substance misuse, learning difficulties, disabilities and other medical/social issues.

About You:

• Significant experience of providing excellent customer service.
• Experience of providing professional advice to people in housing need or a relevant sector.
• Experience of working for a range of different vulnerable clients (e.g. victims of domestic abuse, mental health, offenders, substance misuse, young people, learning or other disabilities).
• Experience of managing a caseload and developing support plans.

About us:

• We offer a £250 referral bonus - so please pass on any details to someone who you think may be interested!
• We supply to hundreds of councils across the UK!
• Nationwide Supplier to the NHS!

If you are interested in this role, please contact Dane at Spencer Clarke Group.