Housing Options Officer

Service Care Solutions Ltd; Ashford; On-site; GBP 60,000 - 80,000; Full time

Job description

Housing Options Officer
Ashford
Temporary
Full time

An exciting opportunity has arisen to join a dynamic Local Authority in Ashford as a Housing Options Officer, working within a fast-paced team to provide essential housing advice and support to prevent homelessness in the community.

THE ROLE

As a Housing Options Officer, you will provide expert housing advice and support to individuals and families facing homelessness, helping to identify sustainable solutions and housing options.

1. Deliver comprehensive housing advice in line with current legislation and guidance
2. Conduct homelessness assessments and determine statutory duties under the Housing Act 1996 (as amended)
3. Work closely with private landlords, mortgage lenders, and partner agencies to prevent homelessness
4. Identify temporary accommodation options and liaise with internal teams and external providers
5. Maintain accurate case notes, letters, and legal documentation
6. Carry out home visits to those presenting as homeless, assessing their vulnerability and support needs
7. Prepare proposals for court and represent the Local Authority in legal proceedings where necessary

THE CANDIDATE

The ideal candidate will have previous experience in a housing advice or statutory homelessness role within a Local Authority or similar setting.

1. Sound knowledge of homelessness legislation and related case law
2. Excellent communication and negotiation skills, with the ability to deal sensitively with vulnerable individuals
3. Strong investigative and analytical skills to assess complex housing cases
4. Proficient in maintaining accurate and detailed records and correspondence
5. Full UK driving licence and access to a vehicle for home visits

THE CONTRACT

Temporary – 3 months
Full time – 37 hours per week
The pay range for the role is £18.00 to £20.00 per hour LTD company rate. The PAYE equivalent is £15.35 to £17.05 per hour, inclusive of holiday.

HOW TO APPLY

To apply for this role, please email a copy of your CV to [e-mail] or call on 01772 208966 to discuss further.

If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!