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Housing Officer(s)

NIFHA - Northern Ireland Federation of Housing Association

Belfast

On-site

GBP 31,000 - 42,000

3 days ago
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Job summary

An established industry player is seeking dedicated Housing Officers to deliver exceptional housing management services. This role involves working closely with customers to ensure their needs are met while managing tenancy applications and property allocations effectively. The successful candidates will benefit from a supportive work environment, with access to professional development opportunities and a comprehensive benefits package. If you are passionate about making a difference in the community and possess the necessary housing management experience, this could be the perfect opportunity for you.

Benefits

22 days annual leave

5 additional days after 5 years

12 public holidays

Essential car user allowance

Death in service benefit

Paid maternity and paternity leave

Learning and Development opportunities

Health cash plan

Qualifications

  • 2 years’ relevant housing/tenancy management experience required.
  • Working knowledge of Housing Selection Scheme rules is essential.

Responsibilities

  • Provide excellent customer-focused Housing Management Service.
  • Manage tenancy applications and property allocations efficiently.

Skills

Housing Management

Tenancy Management

Customer Service

Microsoft Office (Excel, Word)

Driving License

Education

CIH Level 4

Degree in any discipline

Tools

Microsoft Office

Job description

  • Salary: £31,708– £41,391pa (Effective from 1st April)
  • Contract: Permanent
  • Hours: 37
  • Job Ref: HO/4951/0325

Housing Officer(s)

37 hours

Salary Scale: £31,708– £41,391pa (Effective from 1st April)

Job Reference: HO/4951/0325

Choice is seeking to recruit Housing Officers to provide an efficient, responsive and excellent customer-focused Housing Management Service to its customers. The successful applicant may be offered a fixed patch or work across multiple patches as a peripatetic depending on operational requirements.

Minimum Requirements:
  • CIH Level 4 + 2 years’ relevant housing/ tenancy management experience (as set out in the job description) with a social landlord or local authority

OR

  • Degree in any discipline + 2 years’ relevant housing/ tenancy management experience (as set out in the job description) with a social landlord or local authority

OR

  • 3 years’ experience as a Housing Officer (or equivalent) within the last 5 years

AND (applicable to all)

  • Working knowledge of the rules of the Housing Selection Scheme; to include tenancy management (Transfer Applications, Assignment of tenancy etc.) and allocation of properties
  • Experience of Microsoft Office programmes including Excel and Word
  • Must have UK full driving licence and have vehicle available for daily business use

Our employees have access to a range of benefits:

  • 22 days annual leave plus an additional 5 days after 5 years’ service, and 12 public holidays
  • Essential car user allowance
  • Death in service benefit x3 annual salary
  • Paid maternity and paternity leave
  • Learning and Development opportunities to include paid courses relevant to your role
  • Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening

Choice Housing is a Family Friendly & Equality and Diversity Award Winning organisation.

Completed application forms should be returned by 5pm, Thursday 10th April 2025.

Please note, the Association reserves the right to create a reserve list following the interview process.

NB: The panel may enhance the criteria in order to facilitate short-listing of the post.

Choice Housing Ireland Limited is an Equal Opportunities Employer”

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