Housing Manager

Localities Housing Manager

Permanent

Grade 5 - £41,511 - £49,764

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.50 hours per week

Birmingham City Council Housing Directorate is a Social landlord committed to providing high-quality housing services to our tenants in our neighbourhoods. We are dedicated to improving the lives of our residents through the provision of excellent housing services in our neighbourhoods.

City Housing has just launched its new Housing Management structure that will see us developing even better relationships with our tenants by focusing on People, Place and Partnerships.

We are seeking experienced and dynamic Housing Managers to join our team, to help drive and support the implementation of new ways of working across our stock profile of approximately 60000 homes.

We're looking for a dynamic leader to manage a team dedicated to Tenancy Management, Antisocial Behaviour Investigation, and Enforcement. This is a crucial role where you'll guide your team through an exciting service redesign, ensuring smooth transitions and effective operations.

As a key player, you'll directly and indirectly manage staff in accordance with BCC HR Policies and Procedures. Reporting to a Senior Service Manager, you'll be part of a collaborative team committed to excellence.

Key Responsibilities:

• Lead and Inspire: Manage and motivate your team to deliver excellent services.
• Navigate Change: Support your team through the ongoing service redesign.
• Effective Time Management: Juggle conflicting priorities and enquiries with ease.
• Problem Solving: Resolve issues swiftly and efficiently.

In this role you will be accountable for ensuring that services meet our legal and regulatory responsibilities, achieve key performance indicators, drive continuous improvement, and ensure effective collaboration across the organisation and externally with partners to achieve our aims and objectives.

You will need to have:

• Knowledge of Statutory and Regulatory requirements, relevant to housing management.
• A proven track record of delivering value for money, delivering cost reductions whilst improving service delivery.
• Proven leadership skills that get the best out of colleagues.
• Ability to work flexibly and collaboratively.
• Strong influencing, advocacy and negotiation skills.
• Self-awareness, empathy, respect and integrity.
• Excellent verbal and written communication skills.
• Strong problem-solving and decision-making abilities.

If you're ready to take on a challenging and rewarding role, apply now and be part of a team that truly makes a difference.

Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.