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Housekeeping Assistant

ENGINEERINGUK

Poole

On-site

GBP 10,000 - 40,000

Full time

4 days ago
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Job summary

An established industry player is seeking dedicated individuals for a full-time role in hospitality. This position focuses on delivering exceptional guest experiences through meticulous cleanliness and maintenance of hotel standards. You'll be part of a vibrant team, ensuring every guest interaction is positive while adhering to strict health and safety protocols. With a commitment to employee well-being, this role offers a great work-life balance, comprehensive training, and the opportunity to be part of a significant employee-owned partnership. If you're passionate about hospitality and customer service, this is the perfect opportunity for you.

Benefits

22 days holiday plus public and bank holidays
Free meals while on duty
Partnership discount in store and online
Excellent work-life balance

Qualifications

  • Self-motivated and detail-oriented individual ready to work alone when needed.
  • Good computer literacy and ability to work under pressure.

Responsibilities

  • Cleaning and maintaining guest rooms and public areas of the hotel.
  • Supporting health and safety standards and continuous improvements.

Skills

Self-motivated
Attention to detail
Ability to work under time pressure
Good computer literacy

Job description

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Sector: Retail and Wholesale

Role: Assistant

Contract Type: Permanent

Hours: Full Time

About the role

Hours of Work: Full time position x 2, 37.5 hours per week, mixed shifts earliest start time 6am latest finish 8pm, alternate weekends

Location: Odney Club, Cookham (Berkshire)

Contract type: Permanent

Pay rate: £12.40

About the role: To work as part of the hotel team to deliver and maintain a first-rate guest experience through the focus on the delivery of market-leading customer service. To add value to the efficient and profitable running of your hotel in order to achieve your business and personal objectives, along with those of your team and the hotel. Being a brand ambassador by being a warm and friendly Partner who provides a consistently outstanding customer experience that is unrivalled in the marketplace.

What you'll be doing:

  1. To work as part of a busy team to deliver a first-rate guest experience through the focus on the cleanliness and maintenance of standards throughout the hotel.

Key Responsibilities:

  • Cleaning and maintaining guest rooms, bathrooms, and public areas of the hotel.
  • Maintaining strict health and safety standards.
  • Supporting the implementation of changes to ensure continuous innovations and improvements are made within the team.
  • Supporting other areas of the hotel operation when needed.
  • Safe use of housekeeping tools and chemicals including; vacuum cleaners, mops, and cleaning materials.
  • Although task-focused, our Housekeeping Assistants also need to demonstrate excellent customer service skills throughout their day, ensuring every interaction our guests have is positive.

Essential skills/experience you'll need:

  • Self-motivated and ready to work alone when needed.
  • Great attention to detail and take pride in your work.
  • Able to work under time pressure.
  • Good computer literacy skills.

Desirable skills/experience you may have:

  • Experience in a hotel/hospitality environment is welcomed but not essential. We'll give you the training you need to perform at your best, every day.

Benefits of the Partnership and the role:

  • Full-time working holiday entitlement 22 days holiday, plus public and bank holidays (this is prorated for part-time hours).
  • Free meals whilst on duty, for Live Out roles.
  • Free meals for Live In roles.
  • Partnership discount in store and online once you complete your Earning Membership period.
  • Excellent work-life balance, including focus on well-being and flexible working.

Next Steps:

  • The application form consists of a CV upload followed by application questions.
  • You'll be asked about any adjustments you might need to support the recruitment process.
  • Please note that should we receive a high volume of applicants we reserve the right to close the role early.

Please consider the following when making your application:

  • This role is subject to the following pre-employment screening: 2-year reference check.
  • We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
  • Ensure you have an up-to-date CV.

About The Partnership:

We're the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

Important points to note:

It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates).

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

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