Housekeeper

TN United Kingdom; Barrow-in-Furness; On-site; GBP 20,000 - 30,000; Full time

Job description

We are looking to expand our fantastic housekeeping team at The Weeping Willow, a perfectly suited role for those who prefer working in the mornings. At Chestnut, we strive to deliver a superb guest experience, from check-in through to check-out. Our housekeepers play a crucial role in ensuring this experience is met by looking after our beautiful rooms, making them clean and welcoming for our guests.

The Weeping Willow
A member of the Chestnut collection of pubs, inns and restaurants, we are a stunning 16th century pub lovingly restored and expanded in 2017, creating a very modern country pub, kitchen and garden.

With its warm welcome to all (especially those with 4 legs!), fun yet elegant interiors and delicious modern British menu, the Willow has become a fabulous setting to eat, drink and relax and continues to be at the heart of the local community.

Why your role will be important:

• First Impressions: The cleanliness of our rooms and public areas creates a lasting first impression for guests, setting the tone for their entire experience.
• Comfort and Safety: A tidy and well-maintained environment ensures guests feel comfortable and safe, encouraging them to return and recommend our gorgeous pubs.
• Positive Reviews: Cleanliness is one of the most frequently mentioned aspects in reviews. Your attention to detail helps us maintain high ratings and attract more guests.
• Operational Efficiency: A well-organized housekeeping process contributes to the overall efficiency of our operations, allowing us to provide consistent and high-quality service.

We are looking for individuals who:

• Have a great eye for detail and organisation.
• Will ensure guest rooms, public areas, and facilities are impeccably clean and well-maintained.
• Will report any maintenance issues and help maintain a safe, pleasant environment for guests.
• Collaborate with other team members to deliver outstanding service.

Why Join Us?

• Incentives: Enjoy both team and individual incentives that reward your hard work and dedication – including staff days out and trips abroad.
• Flexible Hours: Allowing our employees to maintain a work and home life balance.
• Tips: Earn tips on top of your competitive hourly pay. Enjoy tracking your financial progress by using Wagestream.

Perks of Working with Us:

• Being part of a friendly, supportive team as well as integrating with an array of different staff teams from other Chestnut properties.
• Opportunities for growth and development within hospitality careers.
• A vibrant, community-focused work environment.
• Enjoy both food and room discounts with friends.
• Access to our exclusive Chestnut Hub which offers 100s of high street discounts.
• Industry accredited and nationally recognised qualifications.
• Employee reward and recognition prizes.
• Referral scheme (earn up to £1500 per referral).

Who are Chestnut?

Located within the East Anglia region, we are a growing group of stunning pubs with rooms, big houses and bottle shops. We are proud yet humble and at our core, we always strive to do the best we can for our fantastic people. Our team members are at the heart of who we are, which is why we offer a variety of hours to suit our team members and their personal commitments.

*Any previous experience welcomed, however not essential.