House Manager - Bilingual (English/Spanish)

Overview

The Unaccompanied Alien Children Program provides temporary residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, the POH program provides a safe and nurturing environment for 439 youth as well as therapeutic and educational services and other supports that youth need to achieve success through an array of strength-based and targeted interventions.

About Rising Ground

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

Benefits

At Rising Ground, we encourage everyone to live a healthier life. When you enroll in health care benefits — medical, dental, and vision care, you and your family can take advantage of each plan’s preventive services. You can also take advantage of other important benefits, including life and accident, disability benefits, the retirement savings plan, and the employee assistance program.

Responsibilities

• The House manager ensures all day-to-day operations in all daily living and essential services while exercising considerable judgement, discretion, and initiative in the performance of duties within the established policies and procedures of the residential program.
• The House Manager supervises the Senior YCW’s and YCW’s, manages the schedule and other related work assignments to ensure the safety and well-being of the UC.

Qualifications

• An associate degree is strongly preferred plus a minimum of two years of prior experience. Preferred Bachelor’s degree in a Human Services related field.
• One or more years of work experience in a residential treatment program; or two or more years of experience in group work which involved direct care and interaction with youth such as YMCA, schools, recreational facilities, or residential care programs.
• Ability to transport youth and travel.
• Ability to work a variety of shifts, weekends, holidays, and overtime; and the ability to respond to crisis situations.
• Bi-lingual (Spanish/English) a must.
• Possession of a valid vehicle operator’s license and clean driving record.
• Ability to establish and maintain working relationships with staff, community groups, the courts, other agencies, and the general public.
• Excellent writing and communication skills.
• Proficient in Microsoft Office suite.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Supervisory Responsibility

Yes/No

Work Environment

Clinic/Field/Corporate Office

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday at 151 Lawrence Street, Brooklyn, NY (Flexibility).

Additional Requirements

• Authorized to work in the U.S.
• Ability to work in-person in New York City (NY) for at least 3 days or more per week.
• Ability to travel to other Rising Ground sites if required.

Application & Interview Process

• Application reviewed by Talent Acquisition Team member.
• Phone screen with Hiring Manager.
• In-person Interview with Hiring Manager.
• Panel Interview with Key Partners.
• Interview Decision & Feedback.

Our Compensation & Benefits

The pay rate for this position is between $63,297.78/yr., depending on experience and fit for the role. Rising Ground offers competitive compensation based on the midpoint of the market among not-for-profit organizations of similar size. Given our commitment to equity, Rising Ground does not negotiate compensation offers; instead, each compensation offer is determined carefully using external and internal benchmarking.

Our Commitment to Diversity, Fairness, and Belonging

Rising Ground is comprised of unique and valued individuals who together make the organization effective in assisting the children, adults and families who come to us for support. We recognize the ubiquitous social biases and structures that impact and shape the experiences of all people, including our own staff and people supported. As such, Rising Ground is committed to being an anti-racist and inclusive organization that will actively strive to overcome both systemic and interpersonal biases that perpetuate oppression.

Equal Employment Opportunity Statement

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination.