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Hotel Night Supervisor
Austin Fraser
Cheltenham
On-site
GBP 31,000 - 36,000
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Job summary
An established industry player is seeking a dedicated night supervisor for a luxury hotel in the picturesque Cotswolds. This role is crucial for ensuring the smooth operation of the hotel during the night, where you'll manage late check-ins, oversee the bar, and prepare the front of house for the next day. Exceptional guest service is paramount, and you'll be expected to handle emergencies with grace and professionalism. If you have a passion for hospitality and a commitment to delivering outstanding service, this position offers a fantastic opportunity to thrive in a high-standard environment.
Qualifications
- Experience in luxury hospitality is essential.
- Strong communication and guest service skills required.
Responsibilities
- Manage late check-ins and oversee late-night bar drinks.
- Ensure health and safety compliance and handle guest emergencies.
Skills
Communication Skills
Guest Service
Food and Beverage Operations
Health and Safety Compliance
Job description
Night supervisor required in the Cotswolds for a food-focused hotel with high standards. As a night supervisor, you will look after the property during the night, ensuring the hotel runs smoothly, managing health and safety, overseeing night drinks, and preparing the establishment for the next day. The hotel night supervisor position offers a salary of £31,000 + tips. It is essential that you can drive in case of emergencies.
The Role
As a night supervisor, you will be responsible for the smooth running of the hotel during the night. Your duties will include:
- Managing late check-ins
- Overseeing late-night bar drinks
- Handling food orders
- Preparing the front of house for the next day
- Dealing with guest emergencies
- Ensuring health and safety compliance
This is a luxury hotel, so exceptional guest service is paramount. This night supervisor role will include all standard night supervisor duties.
Experience
We are looking for a night supervisor with a luxury hospitality background. You should have an understanding of food and beverage operations and be capable of addressing guest requests. Strong communication skills, a passion for delivering luxury service, and a commitment to helping guests are essential. MUST DRIVE IN CASE OF GUEST EMERGENCIES.
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