Hotel Gotham - General Manager

Are you a master of hospitality with a passion for orchestrating unforgettable guest experiences? Do you possess the finesse to lead a team towards excellence while maintaining the charm of a boutique hotel? If so, we have an exciting opportunity for you to become the heartbeat of our establishment as the General Manager.

About Us

Hotel Gotham Bristol is set to bring the roaring twenties to life within the listed and incredibly imposing Guildhall in the heart of the city. With its unique blend of history, luxury, and modern sophistication, Hotel Gotham Bristol promises to be a one-of-a-kind experience for travellers and locals alike.

At Gotham we believe that luxury is as important as location and history. We believe style should complement substance, and we are not too taken by the idea of compromise. We don't see Gotham as your average hotel. As Foo Foo Lammar once said, If you're a star, why not twinkle.

At Hotel Gotham, it's not just a job, it's a grand adventure in the finest hospitality.

Nestled in the heart of Bristol, our hotel is not just a place to stay, but an immersive journey into luxury and comfort. With a commitment to providing unparalleled service, we pride ourselves on creating an atmosphere where every guest feels like royalty. From the elegant decor to the personalized amenities, each detail is meticulously crafted to exceed expectations and leave a lasting impression.

Bespoke Benefits - What's in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our Be-Attitude values.

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

Responsibilities

• Leadership Maestro: Lead by example, inspiring and motivating the team to deliver exceptional service with warmth and professionalism. Your leadership will set the tone for the entire establishment.
• Operational Wizardry: Oversee all aspects of hotel operations, from front desk management to housekeeping, ensuring seamless efficiency and guest satisfaction at every touchpoint.
• Guest Experience Guru: Obsess over the guest experience, anticipating needs, and curating magical moments that turn ordinary stays into extraordinary memories.
• Financial Maestro: Manage budgets, drive revenue, and implement strategies to maximize profitability without compromising on quality or guest satisfaction.
• Community Ambassador: Foster strong relationships with the local community and businesses, positioning the hotel as a cornerstone of the neighbourhood.
• Innovative Strategist: Stay ahead of industry trends and implement innovative strategies to elevate the hotel's brand and maintain a competitive edge in the market.

Requirements:

• Proven experience as a General Manager or similar executive role in the hospitality industry, with a track record of driving success and exceeding targets.
• A passion for hospitality and a genuine desire to create unforgettable experiences for guests.
• Exceptional leadership skills, with the ability to inspire and motivate a diverse team towards a common goal.
• Strong business acumen, with the ability to analyse financial data, develop strategic plans, and drive revenue growth.
• Impeccable communication and interpersonal skills, with the ability to build strong relationships with guests, team members, and stakeholders.
• A creative thinker with a knack for innovation and a willingness to push the boundaries of traditional hospitality.
• Be dapper, always dress the part, demand glamour from your team.

Perks & Benefits:

• Competitive salary package with performance-based incentives.
• Opportunities for career growth and professional development.
• A supportive and inclusive work environment where your ideas are valued and your contributions recognized.
• Discounted rates for stays at our hotel and partner properties.
• A dynamic and vibrant team culture where teamwork and collaboration are celebrated.

Join Us:

If you're ready to embark on a journey of hospitality excellence and be part of a team dedicated to creating unforgettable experiences, we invite you to apply for the role of General Manager. Come join us in redefining the art of hospitality and making every guest feel like royalty.

Being Bespoke:

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts, and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK.