Hotel General Manager

Job title: Hotel General Manager

Salary: Up to 40,000 GBP

Location: Keswick, Cumbria

Accommodation provided: Yes (temporary for 3/6 months)

Charge for accommodation: 71 GBP per week

Type of contract: Permanent

Workplace description: The hotel boasts 13 individually styled bedrooms in the centre of Keswick. A traditional coaching inn serving hotel residents, locals and tourists a variety of pub favourites as well as quirky, modern and seasonal dishes from breakfast, lunch and dinner. In the hotel's courtyard, you will find our sports bar showing all the latest sports games and events.

Main duties and responsibilities: As General Manager, you’ll take the reins of daily operations, leading a dedicated team to deliver outstanding guest experiences while fostering a strong sense of community. This is not just a desk-based role; you’ll be actively involved in all aspects of the business—whether it’s meeting with customers, motivating staff on the floor, or ensuring smooth operations behind the scenes.

Essential criteria: We’re looking for someone with at least two years of experience in a fast-paced hospitality environment. You’ll need to balance a sharp focus on strategy and profitability with a practical, hands-on approach to staff management and service excellence. Your leadership will inspire the team to consistently deliver high standards of service and presentation that exceed guest expectations.

You will be conversant with:

1. Managing and controlling expenditure
2. Analysing sales figures and devising marketing and revenue management strategies
3. Recruiting, training and monitoring staff
4. Planning work schedules for individuals and teams
5. Ensuring security is effective
6. Ensuring compliance with licensing laws, health and safety, food safety and other statutory regulations.

Important Notes:

1. Applications should be made by email.
2. Applications should be in Word format only and in ENGLISH!
3. DDH Recruitment Ltd does not charge work seekers for its services.
4. All workers will be subject to UK taxation.

Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients, please contact us as soon as possible.