Hotel Front Desk Night Auditor

The Yorktowne Hotel a Tapestry Collection by Hilton • York, PA, US

Posted 2 days ago

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

1. Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
2. Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
3. Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
4. Perform additional bookkeeping, administrative, and accounting procedures as required
5. Ensure all guests feel they are having an exceptional experience at the property

Qualifications

1. Flexible overnight hours are required
2. Great communication and excellent customer service skills are required
3. Proficiency with computers is required; experience with reservation and accounting software is desired
4. High school diploma or equivalent required; some college preferred
5. Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required