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Hospitality Systems Trainer

Concept Resourcing

United Kingdom

On-site

GBP 25,000 - 45,000

Full time

4 days ago
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Job summary

An established industry player is seeking passionate Hospitality Systems Trainers to deliver hands-on training on new EPOS systems across the UK. This role offers the chance to engage with staff and management, providing essential training and support while traveling extensively. With a focus on customer satisfaction and effective communication, you'll be instrumental in enhancing the skills of hospitality professionals. This position promises a dynamic work environment, where your contributions will significantly impact the hospitality sector. If you're ready to take on this exciting challenge, we invite you to apply and be part of this transformative journey.

Benefits

Travel Expenses
Meal Allowance
Hotel Accommodation
Flexible Shifts

Qualifications

  • Experience in training or senior management in hospitality is essential.
  • Strong communication and interpersonal skills are required.

Responsibilities

  • Deliver training on new EPOS systems with technical support.
  • Conduct customer-focused training with professionalism.

Skills

Training Experience
Communication Skills
Customer-Focused Training
Interpersonal Skills
Management Experience

Tools

Aztec Systems

Job description

Job Title: Hospitality Systems Trainer (EPOS)
Location: UK Wide
Contract Duration: May - July 2025 (or earlier if available, extensions possible)
Rate: Rates variable dependent on experience (double shifts available) + GBP60 per travel day + 25ppm mileage

Are you passionate about the hospitality industry and have experience in training or senior management?
Our client, a leading hospitality organisation, is looking for experienced Hospitality System Trainers/ EPOS Engineers to join their team across the UK. This is an exciting opportunity to work on a variety of training projects, delivering hands-on training on new hospitality systems to staff and management.

Role Overview:
Training Duties: Deliver training on new EPOS systems, including some elements of configuration, technical support, and troubleshooting.
Shift Patterns: Full-time, with shifts varying week to week (4-5 days per week). Double shifts will be required, and shift patterns may change with short notice.
Travel: Significant travel required across the UK, including regular overnight stays.

Candidate Criteria:

  1. Experience in a senior management position in the hospitality industry, OR, EPOS Engineers with excellent communication skills and training experience within the EPOS/IT industry.
  2. Passion for training and coaching others.
  3. Strong ability to deliver customer-focused training with professionalism and approachability.
  4. Experience with Aztec systems is desirable.
  5. Strong interpersonal skills, capable of building rapport with employees at all levels.
  6. A reliable vehicle and full UK driving license are essential. Valid MOT and vehicle business insurance will need to be provided.

Rates and Benefits:
  1. Day Rate: Rates variable dependent on experience (double shifts available).
  2. Travel Day: GBP60 per travel day (subject to company travel policy).
  3. Mileage: 25ppm for travel.
  4. Accommodation: Hotels arranged in advance, with meal allowance provided.
  5. Expenses: All travel-related expenses, including parking, tolls, and congestion charges are claimable.
  6. Contract Type: Outside IR35 (payable via umbrella or Ltd company).
  7. Equipment: Candidates are required to provide their own laptop and phone.

This is a fantastic opportunity for an experienced trainer to contribute to an exciting project within the hospitality industry.


Interested?
Please click apply if you are interested in this opportunity or for further information.
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