Hospitality Supervisor - Chigwell

Compass Group; Chigwell; On-site; GBP 25,000 - 35,000; Full time

Job description

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Working 5 out of 7 days, evenings and weekends

More about the role:

Responsibilities Include:

• Supervise the day to day running of the Hospitality operation across the venue
• Delivering events, ensuring all guests receive an impeccable level of service
• Supervising the front of house team to ensure we continue to deliver impeccable food and customer service to all.
• Ensuring all allergen management processes are followed & that food is delivered in a safe & secure manner
• Engaging with pupils, staff and visitors to customise each event's requirement to deliver a dedicated bespoke service.
• Communicating regularly with your line manager to monitor KPIs and targets
• Implementation of Health & Safety within the hospitality department
• Bring ideas and innovation to the Hospitality, as well as raising the standard of service

What We're Looking For

• Proven experience in a high-end hospitality environment is a must have.
• Strong organisational & time management skills - you can juggle priorities.
• The ability to liaise effectively with clients, managers and stakeholders.
• Be passionate about great-tasting food and exceptional customer service
• A hands-on approach with a problem-solving mindset and a 'can-do' attitude.
• Attention to detail that ensures every client interaction is flawless.
• An outgoing & confident personality, fostering team spirit and a supportive work culture.
• A good understanding of the hospitality industry trends, with a proactive approach to innovation and client satisfaction.

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0603/C50801/52712510/SU #Independent

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!