Hospitality Manager - Head Room Café

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Are you passionate about hospitality and community? Do you thrive in a fast-paced environment where you can lead a team while making a real difference?

About Head Room Café

Head Room Café is more than just a café - it's a welcoming community hub that brings people together over great food and meaningful conversations. As part of Jewish Care and Jami's social enterprise, we combine exceptional hospitality with mental health awareness, offering a space that is inclusive, vibrant, and supportive.

About the Role

We're looking for a Hospitality Venue Manager to lead the café's daily operations, ensuring excellent customer service, efficient team management, and smooth running events. You'll be responsible for maintaining high standards in food service, staff training, health and safety, and financial performance while also collaborating with our community programmes team to support our wider social mission.

This post is fixed term for up to 12 months to cover maternity leave working 40 hours per week. Full time, including occasional evenings for events.

What You'll Do

• Oversee the day-to-day management of the café, ensuring smooth operations and outstanding customer experience.
• Lead, train, and motivate a dedicated team of staff and volunteers.
• Manage stock control, supplier relationships, and cost efficiencies.
• Maintain high standards of health, safety, food hygiene, and Kashrut compliance.
• Coordinate community events and private venue hire, ensuring seamless service.
• Work closely with our community programme team to support mental health initiatives within the café space.

What You'll Bring

• Proven experience in hospitality or venue management.
• Strong leadership and team management skills.
• Experience in operational planning, cost control, and supplier negotiations.
• Passion for delivering exceptional customer service in a social enterprise setting.
• An understanding of food hygiene, safety regulations, and Kashrut compliance (or willingness to learn).
• A collaborative mindset, with experience working alongside community and volunteering teams.

Why Join Us?

• Work in a unique café environment that combines hospitality with social impact.
• Be part of a dynamic, purpose-driven team making a real difference.
• Enjoy a competitive salary, benefits, and professional development opportunities.

Head Room Café is part of Community Trading Ltd, operating under Jewish Care & Jami. We welcome applicants from all backgrounds.