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Hospitality Manager

Compass Group UK & Ireland

London

On-site

GBP 25,000 - 45,000

Full time

14 days ago

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Job summary

An established industry player is seeking a passionate Hospitality Manager to join their dynamic team. This role involves ensuring exceptional food service and client satisfaction while leading a dedicated hospitality staff. With a focus on quality and standards, you'll be responsible for training, performance management, and delivering memorable experiences. Enjoy a Monday to Friday schedule with flexible hours and occasional evening events, all while being rewarded with a comprehensive benefits package. Join a company that values diversity and fosters career growth in a supportive environment, where your contributions will make a real impact.

Benefits

Contributory pension scheme
Career development programs
Digital GP access
Travel discounts
Grocery discounts
Cinema ticket discounts
Cash rewards for spending
Wellness and mindfulness classes

Qualifications

  • Experience in hospitality management with a focus on food service.
  • Strong leadership skills to manage and train hospitality staff.

Responsibilities

  • Ensure high-quality food service in line with client expectations.
  • Provide training and performance management for hospitality staff.
  • Monitor service quality and provide feedback to maintain standards.

Skills

Hospitality Management
Customer Service
Food Safety Standards
Team Leadership

Education

Degree in Hospitality Management

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job Introduction

Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for a Hospitality Manager to work with us.

This is a Monday - Friday position with working hours from 7.30am to 4pm or 8.30am to 5pm - flexible depending on the demands of the business with occasional events in the evening with paid overtime although no late finishes!

Key Responsibilities:

  1. Ensure that the client expectations of hospitality food and food service are consistently delivered in line with the CH&CO brand.
  2. Ensure full briefings are given to all staff regarding events, detailing food and food service standards to ensure that the staff are fully aware of the client requirements and their role in delivery.
  3. Continually monitor the service and food provided at events and where necessary give feedback to the Hospitality Supervisor/service team to ensure the food and service is of the highest quality and in line with client requirements and the CH&CO style.
  4. Ensure all staff carry out tasks in accordance with company health, hygiene, quality, and safety standards as set out in the appropriate CH&CO manual.
  5. Provide effective day-to-day performance management to all Hospitality staff.
  6. As directed by the GM, provide induction, initial skills, and on-the-job training for all Hospitality staff to ensure the service is delivered in line with client expectations and CH&CO standards.

The hospitality team is small with additional support provided on busier days, so this can be a very hands-on role.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Unwind with us with free wellness, mindfulness, and exercise classes
  • You can share all discounts and offers with your friends and families

About Us

As part of Compass, you'll help to feed people, fuel progress, and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks, and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2502/48819001/52720504/SU #Vacherin

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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