Hospitality Manager

TRCGroup; Great Yarmouth; On-site; GBP 60,000 - 80,000; Full time

Job description

Hospitality Manager - Care Home

Salary: £30,000
Type: Permanent
Shift: Days

Please Note- Sponsorship is not available

The Recruitment Crowd are currently working with a beautiful Care home in Great Yarmouth who are recruiting for a Hospitality Manager.

Do you have proven experience in a similar role within a care home, hotel or hospitality environment?

Do you know about the relevant laws, regulations and policies, like employment and health and safety legislation?

If so this could be the perfect opportunity for you!

Job Description:

As the Hospitality Manager you will use your excellent people management and communication skills to provide residents with an outstanding experience. Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a ‘healthy living’ food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at the highest level.

Key duties and responsibilities:

1. Create a caring service experience aligned with our family values: compassion, empathy, and transparency.
2. Foster a positive work environment emphasizing teamwork, improvement, and top-notch service.
3. Deliver exceptional experiences for residents, surpassing their needs and expectations.
4. Oversee food service operations, collaborating closely with the chef for quality meals on time.
5. Develop engaging activities promoting residents' interests, fun, and well-being.
6. Maintain a top-notch first impression experience and uphold high cleanliness standards.
7. Address maintenance issues promptly to keep the facility in good condition.
8. Manage the hospitality budget to meet revenue targets while controlling costs.
9. Build strong relationships with residents, families, and staff to enhance community engagement.
10. Ensure staff are well-trained and equipped for effective performance.
11. Uphold compliance with regulations, health and safety, and employment laws, maintaining thorough records.

Skills and attributes:

1. Previous experience with a hospitality background-preferably some hotel experience.
2. Excellent communication, motivational and people skills.
3. Genuine interest in engaging our residents and their families on a regular basis.
4. Organisational skills with good time keeping.

This is not a desk job! We are looking for someone with natural warmth and a passion for looking after people, and delivering a very personal approach to excellent hospitality.

This role could be for you if you have:

1. Previous experience in a Care home environment
2. Level 2 Kitchen Qualification / Working towards
3. Strong communication skills.
4. Good organisational skills and ability to prioritise workload.
5. Ability to work effectively as part of a team.

Benefits:

1. Comprehensive induction and training programme.
2. Opportunities for career development and progression.
3. Employee Assistance Programme
4. Blue Light Card Scheme.
5. We’ll pay for your full DBS disclosure
6. Paid breaks – we think it’s essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.

You will love this role because:

1. Higher than average pay rates
2. 28 days holiday
3. Free uniform and DBS provided
4. Paid breaks
5. Regular staff social events
6. Free onsite car parking and close to local transport links
7. First-rate working environment in a purpose-built luxury home

If you feel you meet the criteria for this role APPLY today! Our team would love to hear from you!!