Hospitality Assistant

Hospitality Assistant at Adel Manor Care Centre

New Career, New You, New Opportunity; New Care!

Our stunning care home, Adel Manor Care Centre, is a purpose-built facility located in the popular northern suburb of Leeds, West Yorkshire. The home is registered to provide care to 74 residents who have a variety of needs including residential, nursing, and dementia residential. The home reflects the New Care vision of providing the highest standards of safety, comfort, and care. We invest in the latest technology and offer a purposeful programme of daily activity and gentle exercise to enhance the experience, care, and wellbeing of our residents. All team members are hand-selected for their warmth and passion, and they receive a full induction and ongoing training from our in-house trainers in conjunction with the New Care Academy. New Care has had a 0-agency usage for over 4 years as we employ a permanent staff team to ensure continuity of care to residents from staff that know them and that residents know and trust. Across New Care, all of our staff are paid the national living wage or above.

We are seeking to appoint a kind, caring, and organised Hospitality Assistant to join our team. This role is essential to ensure that residents and visitors to the Home receive an efficient food service while maintaining a clean working environment within the dining room and server at all times. We have a full-time contract available with an excellent hourly rate of £11.44! Shift times are 0800-1900, with alternate weekend working.

Role Responsibilities:

1. Ensure there is a provision of high standard of hospitality service.
2. Support and assist visitors.
3. Inform the Chef of any individual requirements of residents.
4. Follow cleaning schedules and procedures, as per company HACCP.
5. Ensure that all training given is adhered to.
6. Ensure records and reports are properly written up.
7. Take responsibility for promoting safeguarding the welfare of adults that the post holder is responsible for or comes into contact with.

Skills and Experience Required:

1. Hospitality or catering experience is desirable.
2. Previous experience working in a care setting is desirable.
3. Ability to effectively communicate with other members of the team.
4. Prepared to participate in the activities organised in the Home.

The Benefits:

1. Opportunities to progress through our career paths into more senior and management roles.
2. Bank holiday and overtime enhancements.
3. 5.6 weeks annual leave per annum.
4. Paid DBS.
5. Uniform provided.
6. Paid training.
7. Refer a friend referral scheme for the following roles only – Registered Nurse, Team Leader / Senior Care Assistant and Care Assistant.
8. Excellent induction programme for new starters.
9. A rewarding career with lots of opportunities to progress within the company.
10. Ongoing support and training for nationally recognised qualifications.
11. A competitive rate of pay.
12. Cycle to work scheme.
13. Wellbeing programmes.
14. Recognition awards – employee of the month and golden tickets.
15. Ongoing career development.
16. Travel plan – walk or ride a bike and get a free meal that day.
17. Christmas Bonuses.
18. Pension scheme.
19. HASTEE - access to your money as you earn (pay advance).