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Hospitality Assistant

Compass Group UK

Hinxton

On-site

GBP 40,000 - 60,000

Full time

6 days ago
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Job summary

An established industry player is seeking a Hospitality Assistant to be the face of their business. This role involves delivering exceptional customer service and being part of a passionate team in a fast-paced environment. The ideal candidate will have a passion for hospitality, excellent communication skills, and the ability to work under pressure. Join a company that values individuality and invests in its people, offering opportunities for growth and recognition. If you thrive in a dynamic setting and enjoy making guests feel valued, this could be the perfect opportunity for you.

Qualifications

  • Passion for delivering outstanding service and greeting customers with a smile.
  • Excellent team player with great communication skills.

Responsibilities

  • Greet and look after guests to ensure they leave delighted.
  • Serve customers and provide a seamless personalized experience.

Skills

Customer Service
Communication Skills
Teamwork
Initiative
Ability to Work Under Pressure

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Here's an idea of what your shift patterns will be: Variable shifts.

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

  1. Greeting and looking after our guests so they go home delighted.
  2. Serving customers, ensuring they receive an easy and seamless personalised experience.
  3. Being knowledgeable about the menu and making recommendations to our guests.
  4. Representing Compass Group UK&I and maintaining a positive brand image.
  5. Complying with Food Handling & Hygiene standards.
  6. Complying with Health & Safety regulations.

Our ideal Hospitality Assistant will:

  1. Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
  2. Take initiative and make decisions that are right for our customers.
  3. Be an excellent team player with great communication skills.
  4. Have a desire to succeed in your role.
  5. Possess the ability to work under pressure.

Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/0904/41077001/52632073/BU #RA Venues.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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