Hospitality Assistant

ENGINEERINGUK; Bracknell; On-site; Full time

Job description

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Sector: Catering and Hospitality

Role: Assistant

Contract Type: Permanent

Hours: Full Time

• Hours: 7:00am-14:30pm, 5 days a week (Monday to Friday). You will be based in Taylor House and West Warehouse.

About the role

At a Glance

• Contract Type: Permanent
• Location: Bracknell
• Salary Range: £11.44 - £12.21 per hour
• Partnership Level: 10

Job Requirements

We are looking for a Hospitality Assistant to join our team at the John Lewis Partnership.

A key part of this role will be working in a busy Catering team to deliver and maintain high standards of all aspects of catering: service, presentation, operation, and food hygiene.

The successful candidate will openly demonstrate a passion for food service and be motivated to deliver sales and cost targets.

Key Responsibilities Including but not limited to:

• Take delivery of food stock and distribute as required.
• Heavy lifting and carrying of food products and ingredients in a safe manner.
• Stock rotation and storage management.
• Clear waste appropriately, considering H&S and environmental impacts.
• Assist in the basic preparation of food products.
• Manage the emptying of bins, waste, and recycling in the kitchen.
• Collect and wash pots, pans, and utensils.
• Help Chefs keep areas clean and organized.

• Provide a great level of service and consistently promote products to customers.
• Be a brand ambassador by providing a consistently outstanding customer experience.
• Monitor and reduce wastage through correct ordering and record keeping.
• Ensure all counters and coffee stations are replenished and presented in line with agreed standards.
• Resolve customer queries or complaints at the first point of contact.
• Ensure compliance with John Lewis Partnership Catering policies and legislation.
• Ensure compliance with Health and Safety Regulations.
• Carry out due diligence tasks and keep accurate records.
• Ensure the vending operation delivers outstanding service.
• Ensure food safety requirements are maintained.

Essential skills you'll need:

• Food Safety Level 2 (or willingness to undertake training).
• Operational experience in PDRs (Partner Dining Rooms) / canteens or hospitality.
• Demonstrable experience using initiative.

Desirable skills:

• Food Safety Level 3.

Benefits of the Partnership and the role:

• Full-time working holiday entitlement: 22 days holiday, plus public and bank holidays.
• Excellent work-life balance with a focus on well-being and flexible working.
• Defined Contribution pension scheme with matched contributions by the Partnership.
• Partnership discount in store and online after probation.
• Simple cycle to work support scheme.
• Access to exclusive hotels after three months of service.
• Learn more about our extensive range of exciting benefits at: https://www.jlpjobs.com/about/benefits/

Next Steps

• The application form consists of a CV upload followed by application questions.
• Once you've submitted an application, the next steps of the process may include a 1st stage interview.
• You will be asked about any adjustments needed to support the recruitment process.
• Thanks for your patience and interest in joining JLP.

Important points to note:

Some roles are subject to pre-employment vetting. If required, you'll find out more about vetting during the recruitment process. We recommend applying as soon as possible as vacancies can close early.

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