Hospital Link Worker

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.

Waythrough’s Community Diversion Service is funded by the Northumbria Violence Reduction Unit supporting their vision to ensure:

“Northumbria is a place where individuals, families and communities thrive, making the most of opportunities to live, learn and work free from the fear of violence.”

Working across the Northumbria Police Force area, this exciting new service will support adults who are vulnerable and/or at risk of being involved in serious violent crime.

Summary of role

Are you passionate about making a positive impact on individuals involved in serious violent crime? We're looking for a dedicated Hospital Link Worker to work in Northumberland A and E department to play a pivotal role in our mission to support service users make positive changes to their life and reduce their likelihood of committing serious violent crime. Waythrough’s Hospital Link Workers will deliver support to individuals that present within A and E departments with injuries relating to serious violent crime and support them to access the Community Diversion Service where they will then motivate and encourage the individuals to both make positive changes to their lives and work with specialist services in order to achieve further positive outcomes.

Responsibilities

1. Caseload Management: Effectively manage a caseload of service users, providing comprehensive support tailored to their unique needs.
2. Intervention Planning: Devise, implement, and review ongoing support plans and treatment strategies in collaboration with the service users.
3. Collaborative Approach: Work closely with a diverse team of professionals, including fellow colleagues, family members, and significant others, ensuring a holistic and integrated approach to support.
4. Goal Setting: Assist service users in setting and working towards their goals, fostering a safe and supportive environment.

This post is a Hybrid Working with shift patterns (However, there may be a need to work flexibly to account for your service user’s needs):

• Week 1: you will work 09:00 am- 17:00pm Monday-Thursday and 09:00-16:30 on Fridays, 37 hours within the community.

• Week 2: you will work 14 hours within the hospital Friday and Saturday 17:00-00:00 and 23 hours within the community (exact community hours will be arranged with your line manager).

About you

To succeed as a Hospital Link Worker at the Community Diversion Service, you will ideally have:

1. A strong commitment to the well-being and rehabilitation of service users.
2. Substance misuse, support work, mental health, or criminal justice work experience.
3. Excellent communication and interpersonal skills.
4. Ability to work effectively within a multidisciplinary team.
5. Knowledge of best practices in safeguarding children and vulnerable adults.
6. Adherence to ethical standards and guidelines in the field.
7. A full UK driving license and access to your own car.

Please read the full Job Description and Person Specification prior to applying for this position.

What can Waythrough offer you…

1. Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service).
2. Annual leave purchase scheme.
3. Enhanced occupational sick pay.
4. Enhanced employer contribution to your workplace pension.
5. Free Will writing.
6. Blue light card discount.
7. Fantastic learning and development opportunities, including free training courses.
8. Work-life balance- flexible working and family friendly policies.
9. Happy, Healthy You! – our wellbeing offers for our workforce.
10. Employee Assist Programme and Waythrough Support Networks.

Waythrough is an equal opportunities employer

We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear from you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at people.recruitment@waythrough.org.uk.

Salary Period

Vacancy Salary Range: 24,020-30,790

DBS Requirement: Enhanced Adult/Child Barred

Driving licence required for role: Yes

Applications Close Date: 05 Mar 2025