Homeowner Account Manager - West of Scotland

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Homeowner Account Manager - West of Scotland, Glasgow

Client:

Travel Chapter

Location:

Glasgow, United Kingdom

EU work permit required:

Yes

Job Reference:

26a333f804fb

Job Views:

3

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

What will I be doing?

As a Homeowner Account Manager, you'll be the primary contact for owners of the holiday property that we market. You’ll manage a portfolio of up to 170 properties located West of Scotland, from Campbeltown to Fort William and out onto the islands.

This data-driven role has three core objectives:

• Increase bookings and revenue for each property in your portfolio year after year.
• Cultivate and enhance quality relationships with property owners in your portfolio.
• Improve the overall quality of our property portfolio and the earnings it generates.

Key Responsibilities:

• Utilise data to set competitive prices and adjust them as needed to maximise bookings.
• Recommend property upgrades, additions, and expanded target audiences to owners.
• Identify and eliminate barriers to bookings, like competing listings or restrictive booking requirements.
• Communicate effectively with owners, proactively address issues, and provide performance updates.
• Review contracts to align with company standards and increase revenue.
• Monitor and recommend improvements to property quality scores.
• Identify opportunities to maximise additional revenue streams.

You’ll have:

We understand that finding a candidate who perfectly meets every requirement is unlikely. If you're excited about the role and possess most of the following qualifications, we encourage you to get in touch – you might be exactly who we're looking for!

• Excellent communication and influencing abilities
• Customer-focused mentality
• Self-starter with top-notch time management

You’ll spend some of your time visiting properties, so a valid driver's licence is essential.

Please note: you will be required to work a scheduled weekend day a couple times throughout the year.

You’ll get:

We prioritise the wellbeing of our team. In addition to joining a rapidly growing company with a positive culture and ample employee development prospects, we offer competitive salaries and an array of benefits, including:

• Eco-friendly company car
• A dedicated day off for your birthday or your loved one's
• £500 contribution towards a Travel Chapter cottage of your choice
• A paid day to engage in charitable work
• Friends and family discount scheme
• Life assurance for peace of mind
• Diverse social clubs, ranging from pet lovers to fitness enthusiasts
• Exciting social events, including our renowned Christmas parties!