Homelessness Prevention Officer

Tate; Borehamwood; Hybrid; GBP 1,000; Full time

Job description

Role: Homeless Prevention Officer

Contract Duration: Temporary 6 months
Hours: Monday - Friday (9-5)

Pay Rate: 18 per hour
Hybrid working: 3 days in office in Borehamwood, 2 days from home

Tate are working with a local authority in their search for a dedicated and knowledgeable individual to join their team as a Homelessness Prevention Officer. This role involves a mix of administrative tasks and direct interaction with individuals seeking assistance.

Key Responsibilities:

• Provide advice to homeless individuals based on current homelessness legislation.
• Serve as the first point of contact for applicants, conducting initial assessments to determine if the council owes a duty to them.
• Close cases where no duty is owed and follow up on necessary documents for cases where duty is owed.
• Monitor and triage a busy inbox, managing two separate inboxes for agency referrals and general enquiries.
• Allocate documents to the correct cases and distribute enquiries appropriately.
• Work with various services including Health & Social Services and the Police.
• Handle interactions with vulnerable individuals with care and sensitivity.

Requirements:

• Strong knowledge of homelessness legislation and how to assess homelessness.
• Strong administrative skills and the ability to manage a busy inbox.
• Experience in dealing with vulnerable people and various service agencies.
• Ability to work independently and as part of a team.

If you are passionate about making a difference and have the required knowledge and skills, we would love to hear from you!