Home Energy Advisor – Green Doctor – Kent and Medway

Do you have good customer service skills? Come and join our Green Doctor team at Groundwork South.

Want to help some of the most vulnerable people keep warm this winter and manage their energy bills? Join our Green Doctor team at Groundwork South.

Home Energy Advisor – Green Doctor

Ref: KMSGD25

Location: Kent, Hybrid Working (On site at Gravesend Office/Remote working delivering home visits at a minimum of 3 days per week and outreach when required)

Contract: Fixed Term Contract March 2026 (with possibility to extend further)

Salary: £25,500 per annum

Hours: 37.5 hours per week

Summary of Role

Our Green Doctors deliver home visits and telephone consultations across Kent and Medway. Consultations include advice, installation of small practical energy-saving measures such as low energy light bulbs and draft proofing, and referrals to other health and wellbeing services. We aim to promote healthy heating habits, reduce our clients’ energy bills, and save them money in various ways that support those with low income, high energy costs, and energy inefficient homes.

You will be a practical, people-person with a passion for helping vulnerable people.

Qualifications and Experience

Experience in energy efficiency to provide tailored energy-saving advice is desirable, and the ability to adapt your approach to suit our clients’ varied needs will be essential. Although we approach projects and their targets as a team, you must be comfortable with regular lone working and managing your own workload.

A qualification as Domestic Energy Assessor (DEA), NVQ Level 3 (6049-03) Provide Energy Efficiency Services, or City and Guilds Energy Awareness (6281-01) is desirable, but relevant experience within the field or a willingness to take the qualification will be considered (20 paid study hours).

A full clean driving license is required. This is an in-person role with regular travel to clients’ homes. Applicants should be within reasonable travel distance of Maidstone, Gravesend, Medway, and Thanet. You may be required to travel on Groundwork’s business to carry out your duties at other locations as may be required for the proper performance of your duties.

What We Offer

In return we offer you:

1. A competitive salary
2. Generous holiday entitlement of 25 days per annum plus public holidays
3. Health Cash Plan and 24-hour online access to a GP
4. PERKS scheme such as discounted gym membership and shopping discounts
5. Employee Assistance Programme – including mental health helpline and face-to-face counselling
6. Salary sacrifice schemes including cycle to work and pension contributions
7. Family-friendly policies to support work/life balance with time off in lieu for out of hours activities
8. Business travel expenses

We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising, and delivery, so there are always opportunities to grow and develop your role within our friendly team.

About Groundwork South

Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.

We are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting positive change.

Application Process

Closing date for applications: 10th March 2025 at 5pm
Interview date: 24th-25th March 2025
Start date: ASAP

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).

Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.

No agencies please.