Home Delivery Manager, Quick Service Restaurant Brand

Lead the Future of Food Delivery in the UK!

Are you ready to take on an exciting challenge with one of the world’s most loved global restaurant brands? Known for their iconic fried chicken, burgers, and more!

You’ll join a brand that’s all about creating memorable experiences for our customers and employees alike. As we establish ourselves in the UK, we’re looking for a passionate and dynamic individual to ensure our home delivery channel becomes a vital part of our success story.

The Role of the Delivery Manager

1. Oversee all aspects of delivery operations, ensuring customers enjoy the same quality, service, and food standards as they would in-store—delivered right to their doorstep.
2. Strategically drive delivery sales while ensuring profitability targets are met. Analyse trends, identify opportunities, and implement improvements to stay ahead in the fast-paced delivery market.
3. Work with operations, marketing, and technology teams to enhance delivery services and build campaigns that resonate with customers.
4. Partner with platforms like UberEats and Deliveroo, handling negotiations, campaigns, and technology integrations to strengthen our presence and build lasting partnerships.
5. Support and develop delivery managers, ensuring they are fully equipped with the knowledge and tools to succeed.

The Right Delivery Manager

1. 5+ years of food service operations experience, ideally with a focus on delivery or multi-channel services.
2. Strong leadership, communication, and strategic thinking skills.
3. A proven track record managing third-party delivery platforms (aggregators) like UberEats or Deliveroo.
4. A passion for great food, exceptional service, and exceeding customer expectations.