[Hiring] Content moderator / Student Safety Analyst @Securly13

Nov 04, 2024 - Securly13 is hiring a remote Content Moderator / Student Safety Analyst. Salary: competitive base salary. Location: UK.

COMPANY OVERVIEW

Securly, Inc. is the definitive leader in K-12 student safety and wellness solutions, protecting over 20 million students across 20,000 schools worldwide. Our AI-driven safety solutions have established us as one of the fastest-growing EdTech companies, consistently recognized as EdTech Product of the Year and a Top Place to Work three years running. Through innovative technology and data-driven insights, we're revolutionizing student safety and digital well-being in education.

ROLE IMPACT

As a Student Safety Analyst, you'll be at the forefront of student protection, working with our award-winning AI technology to review and assess potentially harmful online activity. Your decisions and actions will directly contribute to student safety and well-being, helping us maintain our mission of creating safer, more supportive educational environments.

LOCATION & HOURS

Remote position (UK-based candidates only)

Monday-Friday, 10:00 AM - 7:00 PM BST (flexible arrangements possible)

KEY RESPONSIBILITIES

1. Monitor and analyze AI-flagged online activity to identify potential threats to student safety
2. Make critical decisions about the severity and urgency of flagged content
3. Implement appropriate response protocols based on threat assessment
4. Manage communication with school districts via email and phone
5. Maintain detailed documentation of all reviewed cases and actions taken
6. Collaborate with the Student Safety Group to refine and improve safety protocols
7. Meet established performance metrics and quality standards
8. Contribute to the continuous improvement of our AI safety systems
9. Participate in regular training to stay current with emerging online safety trends

ESSENTIAL EXPERIENCE, SKILLS & COMPETENCIES

Our ideal candidate will have experience in one or more of the following areas, though we welcome candidates with transferable skills from other backgrounds:

1. Schools or Multi-Academy Trusts (MATs)
2. Social-emotional wellbeing assistance
3. Asset protection
4. Education
5. Law enforcement
6. Crisis prevention/counseling
7. Similar roles involving student safety or welfare

Required Skills:

1. Understanding of child safety and online risks (training will be provided)
2. Ability to analyze and resolve complex situations
3. Comfortable with modern technology, including:
4. Interest in and awareness of current youth culture and trends
5. Demonstrated ability to:

• Focus on detailed tasks for extended periods
• Make thoughtful decisions
• Handle sensitive content professionally
• Communicate clearly in writing and verbally

Open-minded approach to different perspectives with fairness and empathy

Strong analytical and problem-solving capabilities

Genuine commitment to student safety and well-being

Bachelor's degree or commensurate experience in a relevant field

Note: While specific experience in educational or safety roles is valued, we welcome candidates with transferable skills and a strong commitment to student well-being. Comprehensive training will be provided.

BENEFITS & WELLNESS PACKAGE

1. Competitive base salary
2. Company-sponsored pension scheme
3. Generous paid time off
4. £1,000 annual professional development stipend
5. Remote-first work environment
6. Mental health and wellness resources

COMMITMENT TO DIVERSITY

Securly is an Equal Opportunity Employer committed to building a diverse and inclusive team. We welcome applications from candidates of all backgrounds, believing that diverse perspectives strengthen our ability to protect and support students worldwide.