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An established industry player is seeking a positive team player to deliver exceptional customer service and drive business growth. In this dynamic role, you will engage with customers, manage enquiries, and facilitate hire processes in the construction sector. You will play a crucial part in ensuring smooth operations by liaising with various departments to arrange deliveries and collections. This position offers an opportunity to work within a market-leading company that values innovation and excellence. Join a team that prides itself on providing top-notch support and solutions in the construction industry, and be part of a company that champions diversity and career development.
Overview
We're looking for a positive team player who wants to provide great customer service and develop business by converting enquiries into hire business.
Key Responsibilities
Day to day, you'll be answering the telephone and handling email enquiries, taking on-hires and off-hires from our construction industry customers. You'll also raise quotations, input orders on our dedicated hire system and liaise with our 12 operational depots and transport department to arrange deliveries and collections. In addition, you will be making tele-sales calls generated from our in-house database.
What We're Looking For
What We Can Offer You
A Little Bit About Us
Groundforce is the market-leading rental provider of excavation support systems and specialist products for the water, civil engineering, and construction industries. With a remarkable 60-year heritage, we offer comprehensive shoring and related services. Operating under the Groundforce banner, we provide a wide range of solutions, including shoring, piling, construction training, temporary bridging, and more. Our goal is to be the convenient one-stop shop for total solutions in the construction and civil engineering industry. At Groundforce, we pride ourselves on our divisions, including Groundforce Shorco, Piletec, Mr Cropper, Stopper Specialists, Groundforce Bridge, and Groundforce Training Services. We continually invest in acquiring associated businesses to enhance our product portfolio and offer reliable and high-quality equipment for our customers. Excellence is our priority. We hold ISO 9001, 14001, and OHSAS 18001 certifications, demonstrating our commitment to quality, environmental stewardship, and safety. Join Groundforce, where we deliver exceptional support, innovative solutions, and outstanding customer service. Apply today and be part of our team that takes pride in our industry-leading position. Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
Salary: Competitive Shift Hours: 40 per week Business Unit: Groundforce
Important
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