HGV Class C Driver

Here at Direct Line Group Auto Services, we genuinely care about what we do and aim to provide a phenomenal level of service for our customers.

We know that our customer's vehicles make getting from A to B that much easier, whether it's to do the weekly shop, the school run or to get things delivered, it's all important.

This role is a full-time 40 hours a week position - up to 35k basic, plus 9% pension, plus bonus, plus overtime.

What you'll do

Our HGV drivers are kept busy in this role to get our customers back on the road quickly. We'd love you to bring your previous experience to this role. You will work within a team of other drivers reporting to your Transport Controller.

As a Class C Driver, you will collect and deliver vehicles before and after repair, working to deadlines to meet our customer's needs.

This will include:

• You will have responsibility for collecting and delivering cars within the agreed timescales, ensuring that the customer receives the very best possible service on collection and delivery of their car, ensuring all cash and credit card transactions are accounted for and that all transactions are processed following company procedures.
• You will complete forms to indicate any damage on the car and specify accident-related damage and highlight any old damage, take digital photographs – and gain a signature from the customer.
• You will highlight any defects identified during loading/unloading of vehicles or as identified at the handover of the vehicle to the customer and bring to the attention of the Production Manager.
• You will also ensure all jobs are referenced and filed on completion of the job.

What you'll need:

This is a permanent role 40 hours a week.

The future is exciting now the technologies used in Body Shops are evolving every day, which is really helping us re-shape the vehicle repair industry. That's why we're excited to grow our teams and looking for people to join us.

• HGV Class C driver

All roles are at the heart of our Auto Services business and you'll need to be enthusiastic, upbeat, and committed to delivering the best repair service.

You would have previous experience in a similar role with the following skills:

• You will have experience driving HGV class 2 vehicles and within recovery.
• You will be very customer-focused and have great customer handling skills.
• You will have knowledge of the area local to our repair centre.
• You will hold a current valid driving license, which meets the fleet insurance criteria and hold a Class 'C' LGV Licence.
• You will require a Driver 'Certificate of Professional Competence' (CPC).

As you can imagine, Health and Safety and working to industry standards is important to us. We always ensure our teams and customers' safety at each stage of the repair process, ensure tasks are carried out in compliance with Health and Safety and following Audatex estimates, observing DLGAS ways of working and BS10125 procedures.

Who you'll be working with:

We know you've heard this all before, but the culture here at DLG really is something else. We embrace our individuality – you'll see it in the way that we think and work, it's all about ensuring you can enjoy making a contribution, have some fun and be yourself in every aspect. We encourage each other to be the best we can be: no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown – we even reward you for them! We encourage our people to work together, aim higher, and to be the best they can be – for customers, colleagues, and the business. It's an indefinable "DLGness" that makes us who we are, and we'd love for you to be a part of it.

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

• 50% off home, motor, and pet insurance plus free travel insurance and Green Flag breakdown cover.
• Additional optional Health and Dental insurance.
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
• Generous holidays.
• Buy as you earn share scheme.
• Employee discounts and cashback.
• Plus many more.

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

About Us

Here at DLG we believe that there’s no one else like you. No one with the exact same mix of strengths, quirks, skills, and thoughts. We all work together to be brilliant for our customers every day. We're proud of who we are, of what we do, and what every single one of us brings to the team.

Like what you see? When we all come together, we can achieve great things. The question is, are you one of a kind too?

Be Yourself

Here at Direct Line Group, we recognise that AI tools are becoming increasingly popular and are often used by candidates during the recruitment process. While these tools can be helpful for checking spelling and grammar, we strongly encourage you to Be Yourself. We want to see your authentic self by hearing your unique voice and genuine experiences. As you prepare for your interviews, remember to answer questions in your own words, sharing your true experiences. At Direct Line Group, we believe in Owning It and Winning Together, and your authentic perspective is what will help us determine if you’re a great fit for our team!