HEART Technical Caseworker (Level 2)

Nuneaton and Bedworth Borough Council is a small Council with big values. We are committed to ensuring our services are delivered to the highest possible standard and we put the customer at the forefront of everything we do. By working for us you will become part of the team and will play your part in serving our community.

We are currently recruiting for a Heart Technical Case Worker Level 2.

A HEART Technical Officer Level 2.

This role offers training and development opportunities, agile and flexible working arrangements, a car parking permit and payment of a professional fee, following a successful probationary period.

The HEART Technical Officer is responsible for carrying out inspections of properties in response to service requests made in association with Housing Renewal and Financial Assistance Policies and other programmed work of the section and will design schemes of improvement, repair and adaptation tailored to meet the specific needs of individual clients.

The HEART Technical Caseworker Level 2 will assist other roles within the team with inspections of dwellings and work associated with schemes of adaptation.

The HEART Technical Officer will:

• Carry out more complex inspections of dwellings.
• Design schemes of improvement, repair and adaptation.
• Provide technical advice and assistance to other staff within HEART.
• Work with architects, occupational therapists, Housing Assessment Officers and other professionals to provide schedules of work.
• Assist clients with arrangements for the works to be completed.

With training, the HEART Technical Caseworker Level 2 will:

• Assist in the inspection of properties.
• Give general advice and/or apply the current legislation with regard to housing renewal and the financial assistance made available by the Council.
• Assist in the implementation of schemes of adaptation, improvement or repair matching provision to meet the specific needs of clients and their property.
• Develop the skills to provide schedules of work and where required, drawings and specifications.
• Assist clients with arranging for the works to be completed.
• Assess the means of the client to contribute to the cost of the works.

Appointment to the HEART Technical Officer requires:

• A BTEC HNC level 4 Building or equivalent qualification and have or be willing to obtain a Certificate in Housing Health and Safety Rating.
• Experience of working within a housing inspection environment and having previously conducted housing surveys/inspections.
• Ability to identify and reduce potential risks within the home environment and to protect the health and wellbeing of customers.
• To work under pressure and deal with individuals or situations that can be emotive and demanding.
• Ability to read and prepare technical drawings.
• Excellent communication and numerical skills.
• To travel around the districts across Warwickshire and have a current driving licence and access to appropriate motor transport or other appropriate means of travel.

For an informal discussion on the role, please contact Joan Gledhill, Senior Home Improvement Officer at joan.gledhill@nuneatonandbedworth.gov.uk.

As an employer, Nuneaton and Bedworth Borough Council offers a wide range of benefits, including flexible working, Local Government Pension Scheme, generous holiday allowance and childcare vouchers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Please note that all applications must be received on an online application form. We do not accept CV's and do not keep CV's on file unless part of an application.

Any communication with you will be via email, so please check your email, including spam/junk folders, and WMJobs account on a regular basis after submitting your application.