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Hearing Clinic Coordinator
Scrivens Opticians & Hearing Care
Exeter
On-site
GBP 20,000 - 30,000
Full time
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Job summary
Join a family-owned business dedicated to enhancing hearing care in a supportive environment. As a Hearing Clinic Coordinator, you will play a crucial role in assisting both NHS and private customers, ensuring they receive the best service possible. This position offers opportunities for career development through various training methods, including one-on-one sessions and online modules. With a competitive salary package tailored to your career goals, this role is perfect for individuals looking to make a meaningful impact in the hearing care industry. Be part of a team that values growth and customer satisfaction.
Benefits
Qualifications
- Experience in customer service and clerical duties is beneficial.
- Training in hearing assistive devices will be provided.
Responsibilities
- Assist customers in a calm and organized manner.
- Manage appointments and hearing aid repair clinics.
Skills
Education
Tools
Job description
If you are looking to develop a career in hearing, Scrivens Hearing Care is an excellent place to start. We have several opportunities in our new hearing centre in central Exeter.
As a busy Hearing Clinic Coordinator, you will spend your time helping our NHS and private hearing customers in the store. In addition to some clerical and computer duties, you will help provide a calm, organised front of house service to manage customers attending both drop-in hearing aid repair clinics as well as a range of other hearing-related appointments we offer. As part of a small team, you will help maximise the number of people we can assist in our goal to help more people hear better. You will also have the opportunity, with training, to offer advice on hearing assistive devices.
Career development opportunities are available and training is delivered in a variety of ways to help you develop in your role and progress. These include one-on-one and group training sessions, as well as online E-Learning modules. Our salary package is competitive and will be designed around you and your career, so contact us to find out more about a future with Scrivens Hearing Care.
We are a nationally based opticians and hearing care business. With a Head Office in Birmingham and a local manufacturing facility, we support over 166 retail branches across England, Scotland, and Wales. This is a family-owned business, which has maintained a presence in Birmingham since 1938, and we are expanding.
- 28 days’ annual leave
- Company Sick Pay
- Pension
- Generous staff discount scheme
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