Healthcare Support Worker - Main Outpatients - 28 hours

NHS; Crewe; On-site; GBP 20,000 - 26,000; Full time

Job description

Healthcare Support Worker - Main Outpatients - 28 hours

Mid Cheshire Hospitals NHS Foundation Trust

We require a friendly, motivated, hardworking committed health care assistant to join our outpatient team to be primarily working with the new digital suite. You need to demonstrate excellent communication and organisational skills; you are required to be self-motivated with initiative. You will work independently within the multidisciplinary team always ensuring the patients' needs are met. You will be working under the supervision of a registered health professional.

You may on occasion be asked to support our teams in the Satellite unit and Victoria Infirmary, Northwich.

Main duties of the job

SERVICE DELIVERY

• Participate in the assessment, planning delivery and evaluation of patient care, following agreed plans, policies, procedures, and clinical guidelines, independently carrying out tasks and activities relevant for the job role/place of work, which have been agreed and assessed as competent in practice.
• Work collaboratively within the multidisciplinary team/agencies to ensure that patient needs are met.
• Involve patients, relatives/carers in the delivery of care, providing reassurance and support to assist their understanding and co-operation.
• Prepare the clinical area for safe practice by ensuring that cleanliness is maintained, materials and equipment are ready for use, including clearing away afterwards.
• Provide escort and transfer for patients as directed by the multidisciplinary team.
• Recognise and respond appropriately to urgent and emergency situations.
• Provide information to enable the effectiveness of care to be evaluated and records maintained.
• Contribute to the recording and storing of information, ensuring it is securely held, accurate, complete and legible and can be retrieved promptly when required.

About us

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

Job responsibilities

JOB PURPOSE

A proficient support worker who actively participates in the assessment, planning, implementation and evaluation of care by working collaboratively with the multidisciplinary team/others to meet the needs of patients and their families. An agreed range of duties are carried out independently following assessment of competence. The support worker also assists with the learning and development of others in the workplace.

SERVICE DELIVERY

1. Participate in the assessment, planning delivery and evaluation of patient care, following agreed plans, policies, procedures, and clinical guidelines, independently carrying out tasks and activities relevant for the job role/place of work, which have been agreed and assessed as competent in practice.
2. Work collaboratively within the multidisciplinary team/agencies to ensure that patient needs are met.
3. Involve patients, relatives/carers in the delivery of care, providing reassurance and support to assist their understanding and co-operation.
4. Prepare the clinical area for safe practice by ensuring that cleanliness is maintained, materials and equipment are ready for use, including clearing away afterwards.
5. Provide escort and transfer for patients as directed by the multidisciplinary team.
6. Recognise and respond appropriately to urgent and emergency situations.
7. Provide information to enable the effectiveness of care to be evaluated and records maintained.
8. Contribute to the recording and storing of information, ensuring it is securely held, accurate, complete and legible and can be retrieved promptly when required.

Person Specification

Experience

• Experience as a HCA
• Care experience

Qualifications

• NVQ 3
• Willingness to achieve NVQ 3

Knowledge

• Importance of continued self-learning
• Willingness to learn

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Mid Cheshire Hospitals NHS Foundation Trust