Healthcare Solicitor

JR United Kingdom; Leeds; On-site; GBP 40,000 - 80,000; Full time

Job description

Social network you want to login/join with:

Healthcare Solicitor, Leeds, West Yorkshire

Client:

Medical Protection Society

Location:

Leeds, West Yorkshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

8

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

Company: Medical Protection Society

Job Title: Healthcare Solicitor or Claims Handler (Claims Manager)

Salary: Very Competitive + Bonus

About the Firm: Medical Protection Society is the world’s leading member-owned, not-for-profit protection organisation for doctors, dentists, and healthcare professionals. Founded in 1892, they exist to protect and support the professional interests of almost 300,000 members around the world, helping them to understand and navigate the ongoing challenges of modern practice.

Role & Responsibilities:

Service Delivery:

• Deliver the performance of assigned claims files in accordance with governance, policy and process ensuring quality and fair outcomes for the member and the membership fund.
• Where applicable, deliver regulated claims activities which comply with the necessary regulatory standards for operating in Lloyd’s markets.
• Proactively manage assigned claims files and work effectively to deliver within agreed SLAs ensuring maximum efficiency is achieved.
• Use technical expertise and commercial judgement to adopt a strategic approach to claims resolution.
• Support Claims Handling projects/initiatives ensuring delivery of projects to time, cost and quality.
• Manage all spend incurred serving members in accordance with MPS organisation governance and policy.
• Minimise claims costs by setting accurate claims estimates and proactively managing estimates.
• Determine the level of member assistance to be granted in accordance with the membership policy.

Member:

• Manage informal complaints to achieve first touch resolution for our members.
• Seek opportunities to continuously improve ways of working.
• Deliver good outcomes for members and compliance with associated policies and standards.

People:

• Take accountability for own training, competence, performance and engagement.
• Build key relationships with internal and external stakeholders as necessary.
• Coach, mentor and actively share learnings with colleagues.

Risk:

• Identify and report risks and issues within Claims Handling.
• Adhere to appropriate business policies and regulatory requirements.
• Make key claims handling decisions and use own judgement on when to escalate.

Responsibilities:

• Provide cross team and departmental support where required.
• Support decision making in key internal governance meetings.
• Support the management of external and internal stakeholders.
• Engage constructively with cultural and strategic changes across the business.

The candidate:

The ideal candidate will have a minimum of 4-12 years post-qualification experience in handling clinical negligence healthcare matters.

For a confidential discussion about this opportunity at Medical Protection Society, please contact Craig Heywood at CapeClarke Legal Recruitment.