Healthcare Data & Coding Administrator – GP Practice

Join Our Friendly Team at a Thriving GP Surgery

Are you ready for a rewarding, fulfilling role in a dynamic, supportive environment? We’re a busy GP surgery with over 14,800 patients—and we’re growing. As we expand, we’re excited to welcome new team members who are compassionate, dedicated, and ready to thrive in a supportive, friendly environment.

If you’re looking to bring your skills to a vibrant, community-centred practice, we’d love to hear from you!

Primary Key Responsibilities

The main responsibilities of the Clinical Administrator include but are not limited to:

1. Medical Summarising and SNOMED CT Coding
   
   • Review patient records thoroughly and produce accurate summaries of medical histories.
   • Code clinical data using SNOMED CT within the EMIS Web system, adhering to coding standards to ensure data quality and compliance.
   • Regularly monitor summarising progress to meet practice targets and maintain high data accuracy.
2. CQC and QOF Compliance
   
   • Conduct monthly searches and audits to ensure the practice meets CQC and QOF standards.
   • Identify and contact patients for recalls as necessary to maintain CQC and QOF compliance.
   • Participate in internal and external audits, assisting with compliance monitoring and reporting.
3. Patient Registration and Deduction
   
   • Process patient registrations and deductions within the EMIS Web system accurately, in accordance with NHS and practice guidelines.
   • Ensure patient records are complete and up-to-date to support high-quality care.
4. Prescription Processing
   
   • Handle prescription requests according to practice protocols, verifying details and coordinating with clinical staff to address any queries.
   • Ensure efficient processing of prescription requests to support medication management for patients.
5. Medical Reports and Documentation Requests
   
   • Process requests from patients, insurance companies, and other entities for medical reports and documentation.
   • Liaise with clinical staff and ensure accurate, timely completion of requests, following data protection protocols.
6. Correspondence and Documentation Management
   
   • Review, process, and file all incoming correspondence, including clinical letters, ensuring action is taken in line with established protocols.
   • Scan, photocopy, and attach patient-related documentation to healthcare records as needed.
   • Enter relevant data into patients healthcare records, ensuring accurate and timely updates.
7. Administrative and Staff Support
   
   • Answer incoming calls, transferring or managing caller's requests professionally.
   • Conduct system searches in EMIS Web to support clinical and administrative requests.
   • Provide administrative support to clinical staff, contributing to an effective team environment.
8. Meeting and Policy Management
   
   • Record minutes for practice meetings, documenting discussions and agreed actions accurately.
   • Participate in the annual review of all practice policies with the management team, ensuring they reflect current standards and guidelines.
9. Work Area Maintenance
   
   • Maintain a clean, organised, and effective working area, supporting productivity and professionalism.

Secondary Key Responsibilities

In addition to the primary responsibilities, the Clinical Administrator may also be required to:

1. Audit Participation
   
   • Assist with practice audits as directed by the audit lead, contributing to quality improvement initiatives.
2. Reception and Administrative Support
   
   • Provide cover for reception staff during absences.
   • Assist with booking patient appointments as needed.

Qualifications & Skills Required:

• Experience in clinical administration or medical coding, with proficiency in EMIS Web and SNOMED CT.
• Knowledge of CQC and QOF standards and experience in supporting audit and compliance activities.
• Excellent organisational skills, attention to detail, and ability to work independently.
• Strong communication skills, with a focus on professionalism and confidentiality.

Why Join Us?
We’re not just a GP surgery—we’re a supportive and rewarding workplace where staff well-being is our priority. Here’s why you’ll love working with us:

• Staff Well-being Award Winners – We’re proud to have won the Staff Well-being Award in December 2023.
• Wellness Room – Enjoy access to our dedicated Wellness Room, where you can unwind with spa treatments, fully funded by the surgery.
• Pilates Sessions – Stay active and relaxed with regular Pilates classes led by a professional instructor, all part of our commitment to your well-being.
• Stress-Free Environment – We maintain a healthy, balanced work-life environment that reduces stress and promotes overall well-being.
• Relax and Recharge – Take advantage of our massage chair during breaks, designed to help you relax and de-stress.
• Outstanding Reputation – Our surgery consistently receives excellent feedback from patients and NHS England, reflecting our dedication to providing high-quality care.

Join us and become part of a team that values your health and happiness.

Job Types: Part-time, Permanent

Pay: £12.50-£13.50 per hour

Expected hours: 25 – 37.5 per week

Benefits:

• Company pension
• Employee discount
• Flexitime
• Free fitness classes
• Free flu jabs
• Health & wellbeing programme
• On-site gym
• On-site parking
• Store discount

Schedule:

• Day shift
• Monday to Friday
• No weekends
• Overtime

Education:

• A-Level or equivalent (required)

Experience:

• Customer service: 5 years (required)

Work Location: In person

Application deadline: 16/11/2024
Reference ID: LYNW25
Expected start date: 12/12/2024