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Healthcare Assistant - ITU/HDU/POCCU

Leeds Teaching Hospitals NHS Trust

Sefton

On-site

GBP 24,000 - 26,000

Full time

7 days ago
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Job summary

An exciting opportunity has arisen for a Band 3 Healthcare Assistant in Critical Care. This role is vital in supporting patients through their recovery from critical illness. You will work within a dedicated team, assisting Registered Nurses in delivering compassionate, high-quality care. The position offers a comprehensive learning package to help you develop critical competencies while working in a supportive environment. Join a forward-thinking healthcare provider that values teamwork, compassion, and excellence in patient care. If you are passionate about making a difference in patients' lives, we want to hear from you!

Qualifications

  • Essential qualifications include NVQ level 3 in Health and Social Care.
  • Strong communication and interpersonal skills are crucial.

Responsibilities

  • Assist in providing high-quality patient-centered care.
  • Communicate effectively with patients and their families.
  • Observe and respond to patients' needs while escalating concerns.

Skills

Effective communication
Interpersonal skills
Teamwork
Time management
Flexibility
Basic IT skills

Education

NVQ level 3 Health and Social Care
Care Certificate
Literacy and numeracy functional skills level 2

Job description

Job Summary

An exciting opportunity has occurred to recruit a Band 3 Healthcare Assistant for Critical care. If you have a caring and compassionate approach, and wish to join a motivated, friendly and supportive team, we are keen to hear from you.

Critical Care healthcare Assistants play a pivotal role in contributing to the assessment, care and recovery of those patients who experience critical illness. Assisting and supporting the Registered Nurse with providing high quality patient centred care.

We require staff with a genuine interest in working within Critical Care and caring for critically ill patients as part of a multi-disciplinary team. Excellent communication and interpersonal skills are essential.

We provide a comprehensive learning package for which you will be supported by the Critical Care educators and team to complete Critical Care competencies.

Please note, this vacancy may close early should a sufficient number of applications be received.

Main duties of the job

  • Work as part of a team and duties will be delegated by the registered healthcare professional.
  • Act within the scope of your training and competence, knowing who to ask for help and support if you are not sure.
  • Work within agreed ways of working, following relevant Trust standards, policies and protocols.
  • Communicate compassionately and effectively with individuals and their families, carers and health care practitioners using a range of techniques, maintaining confidentiality and using tact, empathy, persuasion and reassurance
  • Observe, assess and respond to patients needs appropriately, escalating concerns to Nursing staff as required including instigating emergency procedures as per policy.
  • Organises self and supervises other junior staff or learners in general work tasks or when delivering patient care with supervision from nursing staff.
  • Prioritises a range of delegated clinical care duties.
  • Acting on own initiative, undertake personal care duties and support activities of daily living, e.g. mouth care, personal hygiene and toileting needs, demonstrating person centred care.
About Us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

  • Rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Date posted

07 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

409-7099385

Job locations

Southport

Town Lane

Southport

PR8 6PN

Job Description

KEY DUTIES

  • Work as part of a team and duties will be delegated by the registered healthcare professional.
  • Act within the scope of your training and competence, knowing who to ask for help and support if you are not sure.
  • Work within agreed ways of working, following relevant Trust standards, policies and protocols.
  • Communicate compassionately and effectively with individuals and their families, carers and health care practitioners using a range of techniques, maintaining confidentiality and using tact, empathy, persuasion and reassurance
  • Observe, assess and respond to patients needs appropriately, escalating concerns to Nursing staff as required including instigating emergency procedures as per policy.
  • Organises self and supervises other junior staff or learners in general work tasks or when delivering patient care with supervision from nursing staff.
  • Prioritises a range of delegated clinical care duties.
  • Acting on own initiative, undertake personal care duties and support activities of daily living, e.g. mouth care, personal hygiene and toileting needs, demonstrating person centred care.
  • Assist the registered healthcare practitioners with clinical tasks, follow care plans, notice and report changes, assist with risk assessments, obtain samples and some specimens.
  • Safely deliver care duties including manoeuvring of patient equipment such as hoists and wheelchairs.
  • Gather evidence to assist registered healthcare practitioner in obtaining a patient/client history.
  • Undertake delegated procedures as required within the limits of required training and measured competence e.g venepuncture / ECG recording / blood glucose monitoring, clinical observations, taking specimens, escalating any abnormalities to the registered nurse.
  • Support of patients feeding, diet and nutritional needs and accurately record patients nutritional intake and fluid intake and output, noticing and reporting changes to the nursing staff.
  • Ensure patient property is managed as per Trust policy.
  • Monitor levels of supplies and order supplies for the department as appropriate
  • Demonstrates own duties to new starters, contributing to the learning environment. Where requested, supports/supervises work of students and other junior staff.
  • Occasionally participates in audits, surveys, development activities
  • To work in line with Trust policies and procedures
  • Contributes to maintaining a safe, healthy working environment
  • Follow the principles for implementing a duty of care, always acting in the best interest of individuals to ensure they do not come to harm
  • Work in partnership with the individual, their carers/families and the wider healthcare team.
  • Maintain and further develop your own skills and knowledge through development and learning activities, maintain evidence of your personal development and actively prepare for and participate in appraisal
  • Participate in team handovers

Person Specification

Other

Essential

  • Frequent moderate effort for several long periods during the shift such as manual handling patients to supporting patient's personal care.
  • Concentration, focus and frequent record keeping requirements. Carrying out time critical tasks.
  • Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
  • Aware of the process for accessing staff health and wellbeing support
  • Daily exposure to distressing situations which may include challenging behaviour, care of chronic health conditions, patient end of life care/care after death
  • Able to carry out direct clinical care as required on ward or department.
  • Potential blood or body fluids exposure

Qualifications

Essential

  • NVQ level 3 Health and Social Care or equivalent
  • Care Certificate
  • Literacy and numeracy functional skills level 2 or equivalent

Knowledge & Experience

Essential

  • Knowledge of personal care and related procedures
  • Demonstrable experience of working in a patient care/health related role
  • Knowledge of relevant legislation related to healthcare
  • Experience of working in a team

Skills

Essential

  • Ability to communicate effectively in both verbal and written formats
  • Good interpersonal skills
  • Able to work within a team
  • Experience of supporting junior staff and learners
  • Able to accept direction and guidance
  • Aware of own limitations
  • Flexible in working hours
  • Able to prioritise own workload and manage time effectively
  • Flexible, adaptable and responsive to change
  • Reliable and professional
  • Ability to cope in stressful and challenging situations
  • Inclusive and non-judgmental
  • Punctual, motivated and committed
  • Effective role model demonstrating Trust values
  • Basic IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport

Town Lane

Southport

PR8 6PN

Employer's website

https://www.merseywestlancs.nhs.uk/
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