Healthcare Assistant

You will work under the direct supervision of a lead nurse and strictly in accordance with practice guidelines and protocols. The HCA will assist the practice clinical team in the provision and delivery of specific patient care daily.

Main duties of the job

You will need to assist in promoting and maintaining your own and others' health, safety, and security as defined in the practice Health & Safety policy. You will support the equality, diversity, and rights of patients, carers, and colleagues. You will engage fully in any training programme implemented by the practice. As a team member, you will strive to maintain quality within the practice, and you will recognise the importance of effective communication within the team.

About us

Robin Lane Health & Wellbeing Centre is a GP surgery with a Wellbeing Centre and AQP Eye Clinic based in Pudsey, Leeds. We are a three GP partner training practice serving a population of 13,800 patients, and we use SystmOne. We offer training for medical students, nursing students, and GP registrars. We are a forward-thinking, multi-disciplinary team and we work supportively with our patient-facing Care Navigation team. We have a modern purpose-built practice building and we are rated Outstanding by the CQC.

Robin Lane Health & Wellbeing Centre is an active member of the West Leeds Primary Care Network.

Job responsibilities

Duties and responsibilities

1. ECG recording
2. BP monitoring
3. Urinalysis
4. Weight monitoring
5. Ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed
6. Ordering and display of Health Promotion materials
7. Surgical equipment and vaccine re-stocking and stock rotation
8. Clearing and re-stocking consulting rooms
9. Preparing and maintaining environments and equipment before, during, and after patient care
10. Assisting in the assessment and surveillance of patients' health and well-being
11. Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
12. Helping to raise awareness of health and well-being and how it can be promoted
13. Provide lifestyle advice to patients making any necessary referrals within the practice
14. Assisting with the collection and collation of data on needs related to health and well-being

This list is not exhaustive and is subject to change.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

The performance of the duties outlined in this job description may give the post-holder access to confidential information relating to patients and their carers, Practice staff, and other healthcare workers. All such information is to be regarded as strictly confidential.

Equality & Diversity

The post-holder will support the quality, diversity, and rights of patients, carers, and colleagues. Act in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with current legislation.

Respecting the privacy, dignity, needs, and beliefs of patients, carers, and colleagues.

Behaving in a manner which is welcoming to individuals, is non-judgemental, and respects their circumstances, feelings, priorities, and rights.

General Responsibilities

1. Participate in regular and ongoing appraisal, taking responsibility for professional competency.
2. Comply with relevant national and local policies, including the NMC (UKCC professional code of conduct).
3. Comply with practice policies, such as confidentiality, equal opportunities, and health and safety.
4. Comply with employment policies and procedures, with due regard to clinical and information governance policies and procedures.
5. Attend and complete mandatory training, such as Health & Safety, Fire Safety & Resuscitation.
6. Work with doctors to ensure that individual Patient Care Plans are reviewed monthly and updated regularly to reflect clinical guidance.
7. Work with other community agencies to deliver the best possible care to vulnerable patients.
8. Be familiar with and adhere to the practice safeguarding policies, procedures, and guidance for both children and adults at risk of abuse or neglect.
9. All employees should undertake mandatory safeguarding children, adults, and MCA training (as appropriate to role) including updates and other professional development activities to ensure training compliance.

Person Specification

Experience

• Experience in phlebotomy, BP monitoring, and urinalysis
• Ability to provide quality care
• Good interpersonal and communication skills
• Good organisational skills
• Ability to work independently following verbal or written instructions
• Adaptable to change
• Experience of ECGs
• Blood Pressure readings
• Basic first aid knowledge
• Health & Safety awareness
• Awareness of blood-borne viruses

Qualifications

• Qualified in Phlebotomy
• Qualified Healthcare Assistant with Care Certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experience, salary is dependent on experience.