Healthcare Assistant

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Outpatients Healthcare Assistant – Women's Health
Location: London / The Harley Street (27-29 Harley Street, W1G 9QP)
Full time: Monday – Saturday 37.5 hours per week
Shift times: Service is open between 8am – 8pm with various shift patterns (combination of shifts - flexibility required)
Permanent: Yes
Salary: Competitive dependent on experience

The Harley Street Clinic Campus is excited to be delivering exceptional care to our patients at our new Women’s Services Centre.

We are actively recruiting a Healthcare Assistant to join our Outpatients team/breast clinics at The Women's Health Centre, part of The Harley Street Clinic.

As a Healthcare Assistant, you will work under the guidance of a registered nurse and assist in the organisation of clinics, chaperoning, and assisting medical staff in outpatient procedures.

Key Responsibilities:

1. The smooth running of clinics, breast screening, and results clinics.
2. Working with all members of the breast care team to assist in the chaperoning and efficient movement of patients around the breast centre.
3. Ensuring clinics start on time.
4. Completing clinics with notes and paperwork correctly filed and clinic rooms stocked and tidied.
5. Caring for patients who have received bad news and those undergoing cancer treatment.
6. Positioning and manoeuvring patients and equipment daily.
7. Assisting clinicians with breast biopsies, dressing changes, examinations, ultrasounds, and mammograms.

What you’ll bring:

1. Experience working within an outpatient department.
2. Breast experience (highly desirable).
3. Knowledge of relevant hospital policies and procedures.
4. Phlebotomy training essential.
5. Diplomatic, empathetic, and tactful with a passion for delivering customer service and providing an exceptional patient experience.

Why HCA UK?

Originally founded over 50 years ago by Dr. Thomas Frist, HCA has become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication, and facilities. Being part of a large multisite, established healthcare group allows us to offer unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritize both your mental and physical wellbeing.

As a Healthcare Assistant, you’ll be eligible for:

1. 25 days holiday each year (plus bank holidays), increasing with service, with the option to buy or sell leave to suit you.
2. Private Healthcare Insurance for treatment at our leading hospitals.
3. Private pension contribution which increases with length of service.
4. Season Ticket Loan and Cycle to Work scheme.
5. Group Life Assurance from day one.
6. Critical illness cover.
7. Enhanced Maternity and Paternity pay.
8. Corporate staff discount for all facilities including Maternity packages at The Portland.
9. Comprehensive range of flexible health, protection, and lifestyle benefits to suit you.
10. Discounts with over 800 major retailers.

Culture and Values:

At HCA UK, we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard, and supported, you can be at your best for our patients and each other.

Our mission is simple: above all else, we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

1. Unique and Individual: We recognise and value everyone as unique and individual.
2. Kindness and Compassion: We treat people with kindness and compassion.
3. Honesty, Integrity and Fairness: We act with absolute honesty, integrity, and fairness.
4. Loyalty, Respect and Dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect, and dignity.

Reasonable Adjustments:

We believe everyone should feel comfortable bringing their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process and in the workplace to anyone that needs them.