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Healthcare Advisor

BOOTS

London

On-site

GBP 60,000 - 80,000

30+ days ago

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Job summary

An established industry player in retail is seeking a dedicated Healthcare Advisor to enhance customer experience through exceptional service. In this role, you will embody a customer-led attitude, ensuring that every interaction is friendly and informative. You will collaborate with your team to maintain high standards and cleanliness in the store while sharing best practices to elevate customer care. This position offers a unique opportunity to make a positive impact on customers' lives and be part of a supportive team environment where your contributions are valued. If you are passionate about helping others and thrive in a dynamic setting, this role is perfect for you.

Qualifications

  • Outstanding customer care and advice within the store.
  • Keep up-to-date with new lines and promotions.

Responsibilities

  • Create a friendly culture focused on customer needs.
  • Ensure compliance with company standards and legislation.

Skills

Customer Care

Teamwork

Communication

Product Knowledge

Job description

What life's like for a Healthcare Advisor?


You provide outstanding customer care and advice within your store.


It's about Customers...


You'll be a role model for the 'customer-led' attitude. The customer is everything to you, and you'll create a culture where everyone is friendly and passionate about doing the right thing for them. You'll take every opportunity to provide information to customers, referring them to the pharmacist when appropriate, to help them select the best products and services - with increased sales being the natural result.


It's about Learning...


You'll keep up-to-date with all the various new lines and promotions within the store, so that you can always provide customers with the most up-to-date information.


It's also about Teamwork...


You'll play your part within the team, working together and taking action to help and support colleagues to deliver the best for customers. You'll take responsibility with your colleagues, to ensure that the store is clean and tidy and queues are managed effectively.


Standards...


You'll ensure compliance with company and professional standards, relevant legislation, and company procedures.


Best practice...


You'll share and celebrate your successes and identify best practices across local stores to ensure that outstanding customer care is always provided.


This vacancy will close once we have filled all available assessment places. We therefore highly recommend early applications.


Additional Information


Frequently Asked Questions: www.boots.jobs/faq


Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots Ireland and may not be accurate.

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