Healthcare Administrator (NHS AfC: Band 3) - Administration - Shropshire Community Health NHS Trust

All services at William Farr House are run by SATH. You should contact their main switchboard 01743 261000. For more information visit our Contact us page.

Current vacancies

Site: HMP/YOI Stoke Heath
Town: Market Drayton
Salary: £24,071 - £25,674 plus recruitment and retention allowance
Salary period: Yearly
Closing: 13/09/2024 23:59

Job overview

To work as part of an administrative team providing high quality, responsive and co-ordinated service support for the Healthcare Team and Prison Staff and to ensure a high quality, resource efficient and cost-effective service to service users and staff. To support our partner organisations by working in an integrated manner to ensure administration services are provided across Stoke Heath Integrated Care.

Please note this vacancy may close early if a high volume of applications is received; we advise you submit your application early to avoid disappointment.

Main duties of the job

• Be the first point of contact for internal staff and other external agencies for referrals, hospital appointments and general service enquiries.
• Receive and communicate messages accurately to the healthcare team as appropriate.
• Log complaints as required and support the team in effective complaint management.
• Deal with patient referrals ensuring that they are processed and co-ordinated with service specific protocols.
• Co-ordinate clinical and non-clinical appointment arrangements.
• Utilise office systems including diaries and other information systems and undertake general office duties as necessary.
• Take minutes as required in the department and then type the minutes to a good quality.

Working for our organisation

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs.

Person specification

Experience

• Experience of working within an administration role.
• Experience of diary co-ordination.
• Experience of arranging meetings.

Training and Qualifications

• NVQ Level 3 qualification or equivalent in Business Administration.
• GCE/GCSE in Mathematics and English at Grade C or above or equivalent qualification.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.