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Health Care Support Worker

mPowered Solutions Inc.

Cardiff

On-site

GBP 24,000 - 27,000

Full time

2 days ago
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Job summary

An established healthcare provider is seeking a motivated Health Care Support Worker to join their dynamic team. This role involves providing compassionate care to individuals with complex health needs, including those with learning disabilities and mental health challenges. You will work closely with a multi-disciplinary team to develop and implement personalized treatment plans, ensuring that each patient receives the support they need to thrive. With a commitment to professional development and a supportive environment, this is an exciting opportunity to make a real difference in people's lives while advancing your career in healthcare.

Qualifications

  • Experience working with individuals with learning disabilities and mental health issues.
  • Knowledge of Positive Behaviour Support and care plan implementation.

Responsibilities

  • Deliver high-quality care following individualised care plans.
  • Support patients with daily living activities and monitor their progress.

Skills

Communication Skills
Compassionate Care
Teamwork
Ability to Handle Challenging Behaviour
Understanding of Safeguarding Principles

Education

QCF Level 3 (formerly NVQ Level 3)

Job description

Job Summary

We are currently looking to recruit a Band 3 Health care support worker in Hafod Y Wennol. We are seeking a dynamic, highly motivated person with experience of working with people with learning disabilities, mental health issues, behaviours which challenge, complex health needs and often a forensic history. Previous experience in a similar area of work will be beneficial, with knowledge and experience of implementing Positive Behaviour Support (PBS) with individuals who may present with complex behaviours that challenge. Hafod Y Wennol is an assessment and treatment unit, which offers care to people with acute mental health or behavioural needs. The aim is for a short-term admission working alongside the multi-disciplinary team to assess and implement treatment plans to enable the person to be well enough to return to their community.

Main duties of the job

The ideal candidate will have excellent communication skills, a positive attitude towards supporting people with challenging behaviour and experience of working effectively within a multi-disciplinary environment. Candidates would assist in the provision of both personal and health care, contributing to comprehensive treatment plans for each individual. Candidates would support individuals to access meaningful activities and recognise early warning signs that require care plan intervention. Candidates must also be able to demonstrate commitment to developing their skills.

About Us

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board. As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation. We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled. Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

Date posted

14 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

130-ACS048-0425

Job locations

Hafod Y Wennol

Pontyclun

Cardiff

CF42 8JX

Job Description

Job responsibilities

You will deliver safe, high-quality, compassionate care following individualised care plans and treatment interventions determined by the Registered Practitioner. This will include supporting patients with all aspects of the fundamentals of care, including activities of daily living, and providing feedback on progress against the plans. You will communicate effectively with patients and relatives in a manner which is sensitive to patients, carers and relatives needs. This includes communicating effectively with patients who may have sensory impairment, speech and language. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Person Specification

Essential Qualifications & Knowledge
  • Minimum of Qualification Credit Framework - QCF Level 3 (formerly NVQ Level 3)
  • Evidence of maintaining their personal development, demonstrates an understanding of the scope of the role in the context of the nursing team.
  • Evidence of working within specialist care setting. Knowledge and understanding of the Code of Conduct for Healthcare Support Workers in Wales
  • Knowledge of the fundamental's aspects of care and the importance of the promotion of health and wellbeing, understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements, Understands the principles of confidentiality, and principles of consent prior to undertaking care behaviour and wellbeing/mental requirements health or learning disability requirements
  • Understands the principles of Safeguarding adults/children to keep patients within their care safe, understanding of when to seek advice and escalate to the appropriate registered professional for expert help and advice, Understanding of the Health Board's Values and Behaviour Framework
Desirable
  • Evidence attendance at courses / study days pertinent to speciality e.g. working within the community/forensic Mental Health patients who have required a minimum of Medium Secure Care Services etc
  • Understanding of caring for individuals with particular conditions; for example, dementia, mental illness, learning disabilities relevant to area of practice
  • Evidence of competence assessment in administration of Naloxone
Essential Experience
  • Significant experience of working as a Healthcare Assistant within patient groups relevant to area of practice e.g. Adult, Children, Acute, Mental Health and Learning Disabilities etc
Desirable
  • Previous relevant experience in specialty
Essential Aptitude and abilities
  • Adhere to and can demonstrate SBU Values & Behaviours
  • Caring, compassionate attitude to patients and clients Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team, Able to undertake specific procedures involving physical skills commensurate with practice area e.g. recording of vital signs, venepuncture
  • Ability to work effectively as a team player under appropriate supervision, and as part of a multidisciplinary team.
  • Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety. Ability to deal with non-routine and unpredictable nature of the workload, prioritise workload and individual patient contact
Desirable
  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Essential Other Essential Criteria
  • Able to participate with a rotating shift pattern
  • Excellent timekeeping and a flexible approach to work
  • Committed work attitude
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer details

Employer name

Swansea Bay University Health Board

Address

Hafod Y Wennol

Pontyclun

Cardiff

CF42 8JX

Employer's website

https://sbuhb.nhs.wales/
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