Health Care Assistant - William Brown Centre

Health Care Assistant - William Brown Centre

The post holder works under indirectsupervision of the practice nurse team leader and undertakes task and dutiesdelegated by the practice nurse team leader or a suitably qualified regulated professional.They will work collaboratively with the general practice team to meet the needsof patients, following policy and procedures can provide supervision to practicephlebotomist as required.

Main duties of the job

Communication

Communicate effectively with other team members

Communicate effectively with patients and carers,recognising their needs for alternative methods of communication

Personaland people developmen

Takeresponsibility for own developmental learning and performance

Takeresponsibility for maintaining a record of own personal development

Work withmanagement on any new training requirements

Torecognise and understand the roles and responsibilities of individualsworking in the primary health care team

Be awareof the legal issues pertinent to the role of a basic HCA (level 1)

Health, Safety and security

Use and encourage others to be familiar with thepersonal security systems within the workplace according to practiceguidelines

Identify the risks involved in work activities andundertake them in a way that manages the risks

About us

IntraHealth is one of the UKs leadingprovider of NHS Primary and Community Care services. We serve a range of patientsacross our three divisions of Primary Care (general practice), Pharmacy andClinical Services which includes anticoagulation monitoring, patient medicationreviews and childhood immunisation programmes.

We also provide management and clinicalsupport to other GP practices and NHS bodies. We are a well-establishedorganisation having provided NHS services since 1999. Our team is made up ofGPs, Advanced Nurse Practitioners (ANPs), nurses, pharmacists, Health CareAssistants (HCAs) and local administration teams supported by a centralisedback office function; providing finance, HR, administration and data analysissupport.

We operate NHS services across the NorthEast, North West and Yorkshire.

Date posted

11 December 2024

Other

Contract

Permanent

Working pattern

Reference number

U0025-24-0193

Job locations

Easington & Peterlee Medical Group

Manor Way

County Durham

SR8 5TW

Job responsibilities

The post holder works under indirectsupervision of the practice nurse team leader and undertakes task and dutiesdelegated by the practice nurse team leader or a suitably qualified regulated professional.They will work collaboratively with the general practice team to meet the needsof patients, following policy and procedures can provide supervision to practicephlebotomist as required.

Job responsibilities

The post holder works under indirectsupervision of the practice nurse team leader and undertakes task and dutiesdelegated by the practice nurse team leader or a suitably qualified regulated professional.They will work collaboratively with the general practice team to meet the needsof patients, following policy and procedures can provide supervision to practicephlebotomist as required.

Person Specification

Skills and Abilities

• Demonstrates a basic understanding of the needs of the patient and the role of the HCA
• Willing to develop clinical skills and competency relevant to the role e.g. phlebotomy skills
• Manual dexterity and manipulation skills
• Ability to handle simple medical equipment e.g. ECG machine
• Fitness to do the job within manual-handing policy
• Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding
• Ability to communicate effectively via telephone or group discussion
• Good interpersonal skills
• Participate in the care of equipment
• Undertake stock control
• Must either be Hepatitis B immune or be willing to undergo an immunisation course
• Reliable
• Understand issues regarding accountability
• Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.

Experience

• Has customer care experience or experience of being a carer.
• Experience of working unsupervised.
• Willingness to complete NVQ 2 or 3 in a related subject.

Qualifications

• Basic literacy and numeracy skills
• Basic computer experience
• Have the Care certificate or willing to undertake it.
• Experience in phlebotomy.
• Willingness to undertake an NVQ or an equivalent qualification

Job summary

The post holder works under indirectsupervision of the practice nurse team leader and undertakes task and dutiesdelegated by the practice nurse team leader or a suitably qualified regulated professional.They will work collaboratively with the general practice team to meet the needsof patients, following policy and procedures can provide supervision to practicephlebotomist as required.

Main duties of the job

Communication

Communicate effectively with other team members

Communicate effectively with patients and carers,recognising their needs for alternative methods of communication

Personaland people developmen

Takeresponsibility for own developmental learning and performance

Takeresponsibility for maintaining a record of own personal development

Work withmanagement on any new training requirements

Torecognise and understand the roles and responsibilities of individualsworking in the primary health care team

Be awareof the legal issues pertinent to the role of a basic HCA (level 1)

Health, Safety and security

Use and encourage others to be familiar with thepersonal security systems within the workplace according to practiceguidelines

Identify the risks involved in work activities andundertake them in a way that manages the risks

About us

IntraHealth is one of the UKs leadingprovider of NHS Primary and Community Care services. We serve a range of patientsacross our three divisions of Primary Care (general practice), Pharmacy andClinical Services which includes anticoagulation monitoring, patient medicationreviews and childhood immunisation programmes.

We also provide management and clinicalsupport to other GP practices and NHS bodies. We are a well-establishedorganisation having provided NHS services since 1999. Our team is made up ofGPs, Advanced Nurse Practitioners (ANPs), nurses, pharmacists, Health CareAssistants (HCAs) and local administration teams supported by a centralisedback office function; providing finance, HR, administration and data analysissupport.

We operate NHS services across the NorthEast, North West and Yorkshire.

Date posted

11 December 2024

Pay scheme

Other

Salary

£11.63 an hour

Contract

Permanent

Working pattern

Part-time,Flexible working

Reference number

U0025-24-0193

Job locations

Easington & Peterlee Medical Group

Manor Way

Peterlee

County Durham

SR8 5TW

Job description

Job responsibilities

The post holder works under indirectsupervision of the practice nurse team leader and undertakes task and dutiesdelegated by the practice nurse team leader or a suitably qualified regulated professional.They will work collaboratively with the general practice team to meet the needsof patients, following policy and procedures can provide supervision to practicephlebotomist as required.

Job responsibilities

The post holder works under indirectsupervision of the practice nurse team leader and undertakes task and dutiesdelegated by the practice nurse team leader or a suitably qualified regulated professional.They will work collaboratively with the general practice team to meet the needsof patients, following policy and procedures can provide supervision to practicephlebotomist as required.

Person Specification

Skills and Abilities

Essential

• Demonstrates a basic understanding of the needs of the patient and the role of the HCA
• Willing to develop clinical skills and competency relevant to the role e.g. phlebotomy skills
• Manual dexterity and manipulation skills
• Ability to handle simple medical equipment e.g. ECG machine
• Fitness to do the job within manual-handing policy
• Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding
• Ability to communicate effectively via telephone or group discussion
• Good interpersonal skills
• Participate in the care of equipment
• Undertake stock control
• Must either be Hepatitis B immune or be willing to undergo an immunisation course
• Enthusiastic
• Reliable

Desirable

• Understand issues regarding accountability
• Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.

Experience

Essential

• Has customer care experience or experience of being a carer.
• Experience of working unsupervised.

Desirable

• Willingness to complete NVQ 2 or 3 in a related subject.

Qualifications

Essential

• Basic literacy and numeracy skills
• Basic computer experience

Desirable

• Have the Care certificate or willing to undertake it.
• Experience in phlebotomy.
• Willingness to undertake an NVQ or an equivalent qualification

Skills and Abilities

Essential

• Demonstrates a basic understanding of the needs of the patient and the role of the HCA
• Willing to develop clinical skills and competency relevant to the role e.g. phlebotomy skills
• Manual dexterity and manipulation skills
• Ability to handle simple medical equipment e.g. ECG machine
• Fitness to do the job within manual-handing policy
• Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding
• Ability to communicate effectively via telephone or group discussion
• Good interpersonal skills
• Participate in the care of equipment
• Undertake stock control
• Must either be Hepatitis B immune or be willing to undergo an immunisation course
• Enthusiastic
• Reliable

Desirable

• Understand issues regarding accountability
• Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.

Experience

Essential

• Has customer care experience or experience of being a carer.
• Experience of working unsupervised.

Desirable

• Willingness to complete NVQ 2 or 3 in a related subject.

Qualifications

Essential

• Basic literacy and numeracy skills
• Basic computer experience

Desirable

• Have the Care certificate or willing to undertake it.
• Experience in phlebotomy.
• Willingness to undertake an NVQ or an equivalent qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Intrahealth Ltd

Address

Easington & Peterlee Medical Group

Manor Way

Peterlee

County Durham

SR8 5TW

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Intrahealth Ltd

Address

Easington & Peterlee Medical Group

Manor Way

Peterlee

County Durham

SR8 5TW

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)