Health Care Assistant MIIU

Gloucestershire Health and Care NHS Foundation Trust

An exciting opportunity has arisen for a band 3 Health Care Assistant to work within the Vale Minor Injury and Illness (MIIU) team.

The successful applicant will support the Emergency Practitioners, Staff Nurses, and Paramedics to provide the highest standard of care to all patients who present to Vale MIIU.

The MIIU is open 8am - 8pm, 7 days a week, offering either appointments or a walk-in service to any patient with a minor injury or illness.

The successful candidate will be passionate about ensuring that any patient in need of our service receives the highest standard of evidence-based care with respect and compassion.

While training can be offered in specific skills, the successful applicant will need recent experience of patient care in an acute urgent care setting and should be keen to work as part of a team while being able to carry out delegated tasks autonomously.

Main Duties of the Job

• Responsible for working with colleagues and managers to provide a safe and welcoming environment for staff, patients, and visitors.
• Entering patient details onto clinical systems such as SystemOne.
• Ordering of sterile supplies.
• Answering telephone calls and assisting with patient and professional inquiries.
• Maintaining cleaning schedules and controlling stock, equipment, and materials.
• Contributing to promoting health and safety, minimizing risk in the workplace.
• Maintaining allocated link roles such as Moving and Handling Trainer & Fire Warden.
• Booking patients into MIIU.
• Performing Clinical Observations, Visual Survey, NEWS scores, Plastering, wound care, ECGs.

About Us

We have over 5000 staff working across 50 sites, providing a diverse range of services. We strive to support an organizational culture that is welcoming, celebrates inclusivity and diversity, and provides a sense of belonging and trust. The annual NHS Staff Survey gives our people the opportunity to share their experience working at the Trust. For the 2023 survey, just over 2800 colleagues provided feedback (58.5%). It was encouraging to see that colleagues reported:

• 89.7% believe they are making a positive difference to patients/service users;
• 73.3% would recommend the organization as a place to work;
• 82.4% agree that patient care is the organization's priority;
• 76.7% would be satisfied with the standard of care for a friend or relative.

Our results place us 5th nationally as a Community, Mental Health, and Learning Disabilities NHS Employer of Choice and 1st equal among all NHS Provider Trusts in the South West. However, we recognize that there is more work to be done, and we will continue to drive forward our commitment to making GHC a Great Place to Work.

Job Responsibilities

Gloucestershire Health and Care is committed to embedding and providing personalized care through all of its services as part of our high-quality care strategy. The purpose of personalized care is to empower individuals to lead the lives they want to live. Personalized care starts with a conversation about what matters to the individual, building on their capabilities while addressing health needs. This includes new ways of working and delivering care, emphasizing the need to make effective use of our staff's skills and experience to provide the best possible patient care. We want to know what matters to you and that you will share our values and join us on this important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

As a Health Care Assistant/Support Worker, you will be responsible for participating in and assisting with the delivery of care/services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistants, Social Care Workers, and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in the Code of Conduct for Health Care Assistants/Health Care Support Workers to provide safe and compassionate care of a high standard and to challenge others who are not.

This role requires staff to work a variety of hours over a 7-day week.

Person Specification

IT Skills

• Knowledge & experience using IT systems.

Qualifications

• NVQ Health Care Level 3 or willingness to progress to level 3 within 1 year.
• Care certificate.

Experience

• Significant and recent experience within a healthcare setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; therefore, it will be necessary to submit a Disclosure to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Salary: £24,071 to £25,674 per annum pro rata.