Health Care Assistant

The Healthcare Assistant (HCA) / Healthcare Support Worker is an important part of the multidisciplinary team delivering direct care to patients under the support and supervision of a Registered Nurse.

The Healthcare Assistants / Healthcare Support Workers carry out a range of personal care activities and tasks in support of and supervised by a Registered Nurse/Midwife. To achieve this, they will:

1. Competently perform the necessary aspects of care for patients.
2. Ensure effective delivery of personal care in line with patient activities of daily living is provided to patients and that an acceptable standard is maintained.
3. Follow all Trust policies and provide a safe and person-centred environment for the treatment of patients.
4. Participate in personal and practice development activities to maintain standards of care.

Demonstrates care and compassion to patients, carers and relatives to help ensure high-quality person-centred patient care is delivered at all times.

1. Assist patients with activities of daily living. This will include all basic care including the feeding, bathing and repositioning of all patients under the supervision of a trained nurse.
2. Provide support to the registered nurse and, where appropriate, other members of the Clinical Team as required.
3. Co-operate with and maintain good relationships with team colleagues and staff in other disciplines that are attending and treating patients to maximise patient care.
4. Maintain good relationships and an empathic approach to the patient’s family, relatives and carers and refer them to a trained nurse for any questions they may have on the client’s condition or for any suggestions or complaints that they wish to raise.
5. Report observed changes in the patient’s physical and psychological needs.
6. Accurately document care delivered to patients.

Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

Our People Are Our Greatest Asset. When We Feel Supported And Happy At Work, This Positivity Reaches Those Very People We Are Here For, The Patients. Engaged Employees Perform At Their Best And Our Equality, Diversity & Inclusion (EDI) Initiatives Contribute To Cultivate a Culture Of Engagement. We Have Four Staff Networks, a Corporate EDI Team And a Suite Of Programmes And Events Which Aim To Insert The 5 Aspirations:

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development.
2. Widening access (anchor institution) and employability.
3. Improving the experience of staff with disability.
4. Improving the EDI literacy and confidence of trust staff through training and development.
5. Making equalities mainstream.

For further details / informal visits contact: Name: Leah Rushingwa Job title: Ward Manager Email address: n.rushingwa@nhs.net Telephone number: 02088365060

Seniority level

Entry level

Employment type

Full-time

Job function

Health Care Provider

Industries

Hospitals and Health Care