Health Care Assistant

We are looking for a friendly, enthusiastic, and motivated Healthcare Assistant to join a dynamic and forward-thinking Practice - Godolphin Health, which is made up of 2 surgeries, Praze & Connor Downs. Both surgeries are located within 10 mins from the A30, in beautiful West Cornwall. They offer general medical services to our growing list of 8850 patients.

The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, and patient education while also supporting the administrative team on an as-required basis.

Experience

1. Working with the general public
2. Working in a primary care environment
3. Competent in IT skills and using multiple systems

Clinical Knowledge

1. ECGs
2. Venepuncture
3. Basic clinical observations such as BP, pulse, O2 monitoring, and temperature
4. New patient medicals
5. Chaperone procedure
6. Ability to record accurate clinical notes
7. Polite and confident
8. Flexible and cooperative
9. Motivated
10. Problem solver with the ability to process information accurately and effectively
11. High levels of integrity and loyalty
12. Sensitive and empathetic in distressing situations
13. Ability to work under pressure/in stressful situations
14. Able to communicate effectively and understand the needs of the patient
15. Commitment to ongoing professional development
16. Punctual and committed to supporting the team effort

Main Duties of the Job

1. To assist medical personnel in the care of practice patients to include treatment, preventative care, screening, and patient education. The post will also include some administrative duties.
2. To act as a focal point of communication between patients, doctors, nurses, and other members of the primary health care team.
3. To maintain a safe and effective level of practice and to bring any deficits in training to the attention of the Lead Practice Nurse so these can be addressed.
4. To act in a professional manner at all times and adhere to practice policies, protocols, and guidelines.

A FULL JOB DESCRIPTION IS AVAILABLE ON REQUEST.

About Us

Our practice takes pride in delivering high quality, compassionate care whilst maintaining sustainable working conditions for the whole team and thriving as a business. This has been substantiated by a CQC report, confirming that we provide a safe, effective, and well-led service to our patients (rated good overall).

We currently offer a fantastic multidisciplinary team comprising 3 full-time partners, 4 salaried GPs, 2 advanced nurse practitioners, 2 practice nurses, 2 assistant practitioners, and 2 HCAs.

We are an established GP training practice, currently hosting 3 GP registrars, of which the majority are ST-3 placements. All 3 of our GP partners are established GP trainers.

We are a member of North Kerrier (West) PCN and we are well represented within this tight well-run PCN and so have already embedded a variety of ARRs roles, including clinical pharmacists and pharmacy technicians, social prescribers, first contact physiotherapists, physicians associate, mental health practitioners, and paramedics into our own primary care team.

Godolphin Health also provides the clinical research hub for Mounts Bay Medical Ltd., a network of nine Cornish GP practices working together to deliver primary care clinical research. Mounts Bay Medical Ltd. is the largest primary care clinical research provider in the UK, focusing upon pivotal phase 3+4 studies.

Job Responsibilities

Nursing

1. BP monitoring including 24 hour
2. Urinalysis
3. Recording of fridge temperatures
4. Perform other routine laboratory tests
5. Prepare patients for examinations
6. Assist other clinical members when necessary
7. Weight monitoring when requested and referral to weight management program
8. Record ECGs including 24 hour
9. Ensure clinical waste collection runs smoothly, reporting any problems to Lead Practice Nurse or Practice Manager
10. Assist with Minor ops and Contraception clinics when trained to do so
11. Administer IM injections for Flu and B12 under patient-specific directive
12. Ensure sharps bins are ready for collection

Administration

1. Participate in the administrative and professional responsibilities of the practice team
2. Ensure accurate notes of all consultations and treatments are recorded on the patients' notes & clinical computer is kept up to date with accurate details recorded
3. Ensure appropriate read codes are entered accurately, reporting any problems to the Practice Manager
4. Attend and participate in practice meetings as required
5. Restocking and maintenance of clinical areas; ordering as directed/delegated.
6. Administration and Processing of INR

Professional & Personal Responsibilities

1. Understand, accept, and adhere to the need for strict confidentiality
2. To use own judgement, resourcefulness, common sense, and local knowledge to respond to patients' enquiries and requests while adhering to practice limitations
3. To understand and accept own limitations
4. To work without direct supervision and determine own workload priorities
5. To be committed to teamwork
6. Practice high standard of infection control at all times
7. To have flexibility of working hours
8. Maintain high standard of communication within the Practice
9. Personal development supported by the practice

Person Specification

Experience

• Experience of working in secondary or primary care
• Experience of working within a nursing team
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.