Health and Well Being Coach

As a Health and Wellbeing Coach you will be part of the MDT within the PCN, working across four practices to support our work in improving the health of the local population. The post holder will work with patients holistically, considering the whole person.

Main duties of the job

You will use coaching skills to support people with lower levels of patient activation to develop the knowledge, skills, and confidence to manage their health and wellbeing, whilst increasing their ability to access and utilise appropriate services for them. You can support personal choice and ensure the patient understands the accountability of his or her own actions and decisions. As a whole, your role and skills will support and encourage the prevention of developing further illness, or the deterioration of existing long-term conditions and looking after the mental well-being of the patients.

About us

We are three practices (Elm Tree Surgery, Ridgeway View and Chiseldon) that make the PCN 1 with the Brunel Federation. Our Primary Care network covers 26,000 patients.

Our clinical team comprises of GP Partners, Salaried GPs, Advanced Nurse Practitioners, Advanced Paramedic Practitioner, Practice Nurses, Practice Pharmacists, First Contact Physiotherapist, Practice nurses, HCAs, and a large administration team.

Job responsibilities

1. Take referrals from the wider practice team including GPs, Practice Nurses, Social Prescribers, Clinical Pharmacists and Physiotherapists who will have identified patients that meet the criteria for Health and Wellbeing coach.
2. Coach and motivate patients through sessions to identify their needs, set goals, and support them to implement and achieve their personalised health and wellbeing objectives. Working with patients to provide advice, guidance and a management plan, personalised to their individual needs. It could include dietetics and healthy eating, lifestyle medicine and getting active, safe activities and personal coaching and motivation.
3. Ensure all interventions and coaching are designed to empower patients to be active participants in their own healthcare, empower them to manage their own health and wellbeing, and live independently.
4. Support and deliver group consultations, with clinical and non-clinical colleagues, implementing new approaches to health across primary care and supporting individuals to access peer support. Work with the broader MDT to maximise the support available to patients, including the social prescribing team to connect patients to community-based activities which support them to take increased control of their health and wellbeing, and working with clinical colleagues to provide enhanced support to patients being supported through, identifying those who would benefit the most from health coaching.
5. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the coach role e.g. when there is a mental health need requiring a qualified practitioner. Work with lead GP who has a keen interest in metabolic health and to identify and support patients who may benefit from following the Freshwell programme.
6. Work with social prescribing colleagues to draw on and increase the strengths and capacities of local communities, enabling local organisations and community groups to receive social prescribing referrals. Ensure they are supported, have basic safeguarding processes for vulnerable individuals and can provide opportunities for the person to develop friendships, a sense of belonging, and build knowledge, skills and confidence.

Person Specification

Qualifications

• Hold a recognised healthcare or coaching qualification (or equivalent relevant experience in motivational interviewing)
• Good standard of education with excellent literacy and numeracy skills

Experience

• Ability to demonstrate management of own caseload and prioritisation of case work.
• Able to promote metabolic health programme deliver key messages to patient groups
• Experience of working with patients to successfully establish working relationships.
• Ability to collect and record information and data, for record keeping, monitoring and evaluation
• Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.