Job description
About us
We aim to support the young people who come to us in a number of ways. Our priority is to provide a safe space for young people in crisis and then we work with them to devise a support plan to enable them to manage the transition from homelessness, cope with independent living and progress towards positive outcomes. A support plan is tailored to individual need and can include: welfare advice, budgeting, cookery skills to encourage healthy eating on a budget, education and training, employability skills and volunteering opportunities. We also aim to give each young vulnerable person practical support. This can include furniture, a household pack with basic toiletries and cleaning materials and a food pack. Many of the young people come to us with nothing more than a small bag of clothes so this practical support is essential.
Role outline
We are looking for a Team Leader to assist in the management and supervision of the services and the team, ensuring the delivery of person-centred support is provided in line with the organisations values.
The Team Leader will provide direct support and manage staff within the service. As a team leader you should bring about positive leadership, management and demonstrate good practice within the sector.
Job Responsibilities
To support our young people by:
- Assisting in the management of the delivery of agreed outcome focussed support plans for the young people we support, ensuring that these are implemented and delivered.
- Supporting the team in undertaking assessments, implementing and reviewing support plans.
- Working with the Service Manager to develop and maintain effective working partnerships with relevant statutory bodies, local agencies and local community groups.
- Providing hands-on support including domestic and social support where appropriate and enabling appropriate team members to do the same.
- Proactive mediation to prevent homelessness from occurring.
To assist in the support, supervision, and development of the team by:
- Involvement in the recruitment, appointment and induction of team members ensuring resources are managed effectively and efficiently.
- Ensuring all employees work in accordance with Open Door Scotland's values, policies and procedures and support the Service Manager to address people management issues i.e. conduct, performance and attendance in accordance with Open Door's policies and procedures.
- Contributing to the professional and personal development of the team through assisting in personal development plans, supervision and mentoring, and to identify any training and development requirements and working with the Service Manager to meet these.
- Ensuring that the team achieve the relevant qualification and maintain registration with the SSSC (or other regulatory body) in line with legislation.
- Supporting the team by using observed practice and supervision, ensuring that standards are maintained, and any areas of concern are appropriately addressed or reported to the Service Manager.
To assist in the Management of the service by:
- Creating rotas and deploying staff to meet the needs of the service.
- Taking part in covering sleep over/on call duties as required.
- Authorising overtime and expenses in line with Open Door's Policies and Procedures.
To assist the Service Manager to ensure effective delivery of our services by:
- Assisting in the development and creation of systems and activities required to ensure effective delivery of the service.
- Assisting in the development of employee rotas and ensuring absences are covered to enable the young people we support to receive appropriate care and support required.
- Recording and providing accurate and timely information pertaining to the services provided.
- Supporting the Service Manager during any inspection process and in the implementation of any action plans and other regulatory requirements as required.
- Promoting young people and carer participation in the service including planning and organising young people and multidisciplinary meetings as appropriate.
- Working within agreed budget responsibility.
To develop professionally by:
- Working within relevant care standards, Social Services Council codes of practice and conduct, Protection of Vulnerable Adults, other legal and contractual obligations and Open Door's policies, procedures.
- Reflecting on practice and identifying personal and professional development aims.
- Either holding or working towards a qualification to meet the SSSC requirements of Registered Manager.
- Keeping up to date with best practice guidance, relevant legislation; attending any meetings, training to assist with this and to maintain your SSSC registration.
Job Types: Full-time, Permanent
Pay: £30,873 per year
Benefits:
- Additional leave
- Bereavement leave
- Casual dress
- Cycle to work scheme
- Free parking
- On-site parking
- Sick pay
Schedule:
- Day shift
- Night shift
- Weekend availability
Education:
- Certificate of Higher Education (preferred)
Work Location: In person
Application deadline: 02/04/2025
Reference ID: Team Leader