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Health and Fitness Manager

Serco

Nottingham

On-site

GBP 26,000 - 27,000

Full time

8 days ago

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Job summary

An established industry player is seeking a Health and Fitness Manager to lead a dedicated team at a premier leisure centre. This role is pivotal in promoting healthy lifestyles and delivering exceptional member services. The ideal candidate will possess a Level 2 Gym instruction qualification and demonstrate a passion for customer service. With a focus on team leadership and community engagement, you will ensure the highest standards of service while enjoying excellent development opportunities and perks. Join a supportive environment that values your contributions and offers a pathway for career progression.

Benefits

Free membership at the Centre
Discounted use of classes and facilities
Free safeguarding training and DBS check
Excellent Development and Training Opportunities
6% employer-matched pension contribution
21 days annual leave + public holidays
Life assurance up to 2x base salary

Qualifications

  • Passionate individual with level 2 Gym instruction and customer service focus.
  • Ability to lead a team and ensure high service standards.

Responsibilities

  • Lead a team of Health and Fitness Professionals and ensure service excellence.
  • Facilitate a safe and fun working environment with development opportunities.

Skills

Customer Service Skills
Communication Skills
Personal Presentation

Education

Level 2 Gym Instruction
Level 3 Advanced Instructor Qualification
Group Training Qualifications

Job description

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Contract Type: Full Time

Location: National Water Sports Centre, Nottingham, NG12 2LU

Contract Type: Permanent

Working Hours/Pattern: 40 hours per week, between Monday to Sunday, shift pattern and occasional weekend work when required (events etc)

Salary: £26,000 to £26,500 per annum + Excellent benefits

Here at More Leisure, our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly, and fun. To deliver those services takes an enthusiastic and customer-focused team - and right now we are looking to recruit a Health and Fitness Manager to join the centre.

As the Health and Fitness Manager, you will be an ambassador for our member services, studio, and gym floor signature products, ensuring that your team delivers the required consistent standards.

The role accommodates the ever-changing demand in member non-paid and paid services within the arena of Health and Fitness, ensuring that our teams deliver an unrivalled service model within every centre.

You will lead an expert team of Health and Fitness Professionals including Leisure Team Apprentices, the Health and Fitness Coach team, Rental Personal Trainers, and Group Exercise Instructors.

You will help facilitate a safe, fun, and professional working environment with excellent development opportunities and free membership plus various discounts.

About You

The successful candidate will be a passionate and enthusiastic individual who, like the members of staff, prides themselves on providing the best service possible for those who visit the centre and goes the extra mile for customers when required.

You will also have a good standard of personal presentation, communication, and customer service skills.

It is essential that you have a level 2 Gym instruction to be considered for this role and are actively working towards an advanced instructor qualification (level 3).

It is desirable that you hold any group training qualifications (Circuits, Indoor Cycle, HIIT Training); however, full training will be provided.

If you meet the above criteria, please apply today!

Why Serco

A place you can make an impact: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service, helping to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A place you can count on: It takes a diverse team to support our Leisure business, and we’re big on internal progression. Whether you specialize your skills, undertake additional training, or progress into senior management, you’ll find all the opportunity you need to evolve your career.

A place for you: Our staff are dedicated to providing the best possible service for our customers, and we welcome those who take similar pride in their work.

What We Offer

  • Free membership at the Centre plus heavily discounted use of classes and facilities
  • Free safeguarding training and DBS check
  • Excellent Development and Training Opportunities
  • 6% employer-matched pension contribution
  • 21 days annual leave + public holidays
  • Life assurance up to 2x base salary

Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if they have any additional queries, requirements, or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

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