Head Waiter

The opportunity

Delaware North UK is hiring a casual Head Waiter at Emirates Stadium in Islington, London. When you share our energy and vision in this exciting atmosphere, you can be the moment they won’t forget. As a Head Waiter, you will be responsible for delivering first-class dining excellence to guests, ensuring their experience is like no other, as well as assisting and training other waiter team members. Are you ready to shape the future of hospitality? If you are ready to provide consistent excellence in customer service, join our valued team at this incredible sports and entertainment venue; apply today.

What we offer

At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, kick off your career with us and see why Delaware North is your best move yet. As our team member, you’ll receive:

• Competitive weekly pay
• Flexible hours, choosing part-time shifts at weekends or in the evening that suit your lifestyle
• Free meal every working day
• Experience in a dynamic workplace hosting major sporting events and concerts, including Arsenal FC in Premier League football, Arsenal Women’s FC in Women’s Super League and cup competitions, music performances from Robbie Williams, and more in 2025, where it will be our best year yet

Help us delight the world by applying today.

What will you do?

• Efficiently manage a section of around 4 – 6 tables
• Effectively communicate menu items and allergens to guests
• Guide guests from the beginning to the end of their dining experience, providing positive, outstanding guest experience
• Work collaboratively with team members, maintaining Delaware North’s standards of excellence

More about you

• 2+ years’ experience in a senior or head waiter role, with experience working in a high-end or luxury restaurant or hotel setting; no degree required
• Strong skills in attention to detail, written and verbal communication, and working in a fast-paced environment
• Extensive knowledge of food and alcoholic beverages, including wines and spirits

Physical requirements

• Ability to stand for duration of shift
• Ability to work evening and weekend shifts
• Comfortable handling various alcohol and meat products