Head of Technical Services

EMCOR UK; London; On-site; GBP 60,000 - 100,000; Full time

Job description

Working Hours: Monday - Friday 08:00 - 17:00

Benefits: Car allowance, discretionary bonus, private healthcare, 25 days holiday & buy+sell scheme, flexible benefits.

About EMCOR UK:

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Role Overview: As the Head of Technical Services, you will be responsible for overseeing the delivery of all technical operations across a key account.

What you'll do:

• Provide technical advice on new buildings/assets and act as the Interface with projects, Asset Management and Operations for new building / asset handover. Manage the gap analysis and Risk Register for technical risks.
• Manage in full the cost centre P&L aspects with the finance manager, delivering your service in compliance with your allocated budget.
• Lead the design & delivery of technical policy, process and procedures.
• Be the technical lead for account strategic planning, RCA/Investigations, maintenance strategy and delivery and technical innovation.
• Provide technical consultancy to the account director when required as well as support and chair technical management meetings.
• To ensure all applicable processes are designed to ensure operational excellence; with waste reduced and value add increased.
• Technical recruitment lead as well as succession planning for teams and individuals to encourage internal promotion and development.
• Deputise for the account director when required.

Requirements:

• A proven successful record of accomplishment working at Senior Engineering Operations Level, ideally gained within a regulated, manufacturing and high security environment.
• An experienced leader of change with the ability to lead and direct others towards acceptance of new business ideas, methods and working practices. A clear understanding of transformational leadership and an ability to change culture and behaviours.
• Chartered Engineering status and holding an engineering degree or equivalent qualification and a member of a relevant professional body e.g. IET.
• An effective and progressive leader with experience of directing and developing multi-disciplined engineering teams in highly regulated and demanding environments.
• A thorough knowledge of outsourced facilities services within the UK, including hard FM service lines and directly delivered complex projects including M&E, building and civils activities.
• Experience of working with quality management systems with a high degree of procedural, technical and HSE compliance.
• Ability and experience in developing strong relationships with key customers to support account development and long-term sustainable and profitable tenure.
• Must be able to attain DV Security clearance, desirable to hold presently.
• Understanding of Asset Management Strategy and ISO 55000 series best practice.
• Experience in working with CMMS/CAFM systems, maintenance planning, scheduling and mitigation Management.
• Key account management experience/education would be beneficial.

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.

We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.